Metal Shingles Edmonton, AB Review 🇨🇦 — July 12, 2021 | Interlock®

Edmonton, AB

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Our new Interlock Roofing system looks great and we are very happy with the updated feel of our home's exterior. We actually installed a solar photovoltaic system over part of our new Interlock roof and the two systems complement each other very well and look great together. We would recommend an Interlock Roofing system to anyone who is looking for a great looking roof that will last a lifetime. All the areas noted above. One additional problem we had was that the solar PV team had coordinated and essentially "hired" Interlock Roofing to have some additional brackets installed. Following our final payment on the roof, instead of sending the invoice for this additional work to the solar PV team that asked for it, the invoice was sent directly to the homeowner along with what seemed like a threat that warrantee paperwork would not be issued unless we paid that additional bill ourselves. I forwarded the extra Interlock Roofing bill to the solar PV team who took care of it for us but this is yet another example of room for improvement with communication on the part of Interlock Roofing. Nothing other than the fact that we are very happy with our new roof. We appreciate the help we received from Head Office staff when we were first considering an Interlock Roofing system and we appreciate the work that went into making our new roof a reality. Please take the comments above as areas of improvement for the future rather than an indication that we are unhappy with the results. We are very happy with the results. Thank you.

Detailed Ratings

Likely To Recommend

★★★★ Agree
“Our new Interlock Roofing system looks great and we are very happy with the updated feel of our home's exterior. We actually installed a solar photovoltaic system over part of our new Interlock roof and the two systems complement each other very well and look great together. We would recommend an Interlock Roofing system to anyone who is looking for a great looking roof that will last a lifetime.”

Sales Punctuality

★★★★★ Strongly agree
“Yes, he was.”

Sales Knowledge

★★★★★ Strongly agree
“Everyone involved in the sale was very enthusiastic and helpful regarding our project.”

Employees Professionalism

★★★★ Agree
“Head office employees were quite professional and courteous, however, demolition and installation crews left something to be desired.”

Communication

★★★☆☆ Neutral
“Our roof installation was to be coordinated with a solar PV installation crew and unfortunately Interlock Roofing did not communicate all the key dates and timings to the solar PV installation crew. We were informed about some of the dates and timings at the last minute and passed those on to the solar PV crew. Fortunately, the solar PV crew was flexible and able to change their plans to accommodate our project.”

Installation Crew

★★★☆☆ Neutral
“Demolition crew members climbed up and were walking around and tearing up our roof without so much as a "hello" from the crew supervisor the morning the demolition started. Crew did not react to a request by homeowner to remove the Interlock sign from our neighbour's lawn and homeowner had to do this ourselves. Crew said they would only take off as much roof as they could complete in a day yet took off all of the old shingles in one day prior to leaving for the weekend when there was a snowstorm. Crew did not show up for 1.5 days during the middle of the following week without informing homeowner about this. Homeowner had to call the Head Office to find out why the installation crew hadn't been to the worksite in over a day and job ended up taking 8 days to complete including 3.5 days of no work at all. Installation supervisor gave homeowner a feedback form and asked that it be handed back directly to him before he left the jobsite on the last day. It's far easier to be frank about quality of service when you have the option of leaving feedback anonymously and not directly to the person who is being evaluated.”

Quality Of Materials

★★★★ Agree
“Only time will tell how the materials perform over the lifetime of the roof. I am optimistic though.”

Quality Of Workmanship

★★★★ Agree
“Despite the shortcomings of the Interlock Roofing installation crew noted above, the work we observed the two of them doing over the course of several days appeared to be good work so we are hopeful that is actually the case.”

Clean & Safe

★★★★ Agree
“Demolition and installation crews did a reasonable job of keeping the jobsite clean and safe for us. Thank you.”

Professional Completion

★★★★ Agree
“Yes, we are very happy with the results.”

Problem Resolution

★★★★ Agree
“We did call one time about a shingle that blew off the roof and someone from Interlock did come out to our home relatively promptly to resolve the problem. They were very courteous and helpful during that encounter.”

Schedule

★★★★ Agree
“We asked for a winter/spring installation and got it. I feel like the installation could have been done in 5 working days, however, rather than stretched out over 8 days including a weekend and a day and a half off in the middle of the work week.”

Roof Details

Roof Installation Location: Edmonton, AB

Roof Installation Year: 2021

Roof Age: 5 years, 1 month, 11 days

Review Submitted: 0 years, 2 months, 9 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Edmonton

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

Explore Interlock® in Alberta

More metal roofing in Edmonton, AB →