Metal Shakes St. Albert, AB Review 🇨🇦 — December 16, 2014 | Interlock®

St. Albert, AB

★★★★☆
Robert and Marisol W. St. Albert, AB Review: December 16, 2014 · Completion: October 14, 2014
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I would recommend the product. We almost cancelled it, when they showed up with the materials. We were disappointed because no one was in contact with us about the scheduling. They could improve on communication. They never told us when they were going to deliver the materials. They just showed up without notice. When it snow accumulates on the roof, it slides down in large amounts where my porch is, and it gets a lot of snow. The sound is really loud, and no one told us about that. The material seems good. I was afraid that the house would be cold because of the metal. It doesn't seem that way, it's ok.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★☆ Agree
“He didn't tell us about the sound.”

Employees Professionalism

★★★★★ Strongly agree

Installation Crew

★☆☆☆☆ Strongly disagree
“They cleaned up before and after. They told us the roof would be done in July, they didn't start until October. They showed up at 6 pm to drop off the materials. They didn't let us know when they were coming.”

Quality Of Materials

★★★☆☆ Neutral
“The quality is good. It's just disappointing when it snows. I get a lot of snow on my porch. It damages the shrubs when a large amount of snow slides off of the roof. The way our roof is made, it causes this to happen. I don't know if they put the stoppers there.”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★☆☆ Neutral
“It looks fine, but the sound the snow makes when it slides down bothers me. The snow slides down in a large amounts.”

Problem Resolution

★★★★★ Strongly agree
“They were wonderful. I just wished that I had more information about the noise.”

Schedule

★☆☆☆☆ Strongly disagree
“They started in October. They were supposed to start in July. I had to call a lot. The lady in the office was not polite. It made me frustrated.”

Roof Details

Roof Installation Location: St. Albert, AB

Roof Installation Year: 2014

Roof Age: 11 years, 8 months, 0 days

Review Submitted: 0 years, 2 months, 2 days after completion date

Roof System: Interlock® Shake Metal Roofing

Roof Color: Colonial Brown

Local Interlock Roofing Company Near St. Albert

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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