THE HOMEOWNER PERSPECTIVE

Metal Shingles St. Albert, AB Review

St. Albert, AB

What was involved in this Interlock® Slate roof installation in St. Albert, AB?

This project used an Interlock® Slate system in Musket Grey on a home in St. Albert, AB, completed December 1, 2014. The project covered roughly 30 squares of roofing. William and Margaret W. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on January 16, 2015. Likely To Recommend scored 3 out of 5, with the homeowner noting: “I think the materials are excellent and the system should be an excellent system but I would say the service that I got was very poor.” The installation was carried out by Interlock Roofing.

★★★☆☆

William and Margaret W.St. Albert, ABReview: January 16, 2015 · Completion: December 1, 2014

AI insights

Work Quality & CraftsmanshipStaff Professionalism & Courtesy

I think the materials are excellent and the system should be an excellent system but I would say the service that I got was very poor. They could have greatly improved on communication, communication, and communication.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on January 16, 2015. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Communication

★☆☆☆☆Strongly disagree

“Basically unless I pushed it, there was no communication at all.”

Installation Crew

★★★★☆Agree

Problem Resolution

★★☆☆☆Disagree

“They handled things effectively. But it was not handled efficiently.”

Schedule

★☆☆☆☆Strongly disagree

“I guess, there was poor communication, wrong delivery of materials, and there was never a schedule set down and I had to force the installation of the materials.”

Likely To Recommend

★★★☆☆Neutral

“I think the materials are excellent and the system should be an excellent system but I would say the service that I got was very poor.”

Roof Details

Roof Installation Location: St. Albert, AB

Roof Installation Year: 2014

Roof Age: 11 years, 9 months, 18 days

Review Submitted: 0 years, 1 month, 15 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near St. Albert

Interlock Metal Roofing (Alberta) Ltd.

210, 3750 46 Ave SE, Calgary, AB T2B 0L1
(587) 317-6517
[email protected]
www.calgarymetalroofing.com

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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