Metal Shingles Saint John, NB Review 🇨🇦 — December 5, 2023 | Interlock®

Saint John, NB

★★★☆☆
Tony and Jane H. Saint John, NB Review: December 5, 2023 · Completion: October 3, 2023
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Product not as authentic looking as other imitation slate shingles product on the market. Interlok product too shiny and slippery looking. Salesperson said they use local crews for installing. Our crew came from Moncton, 2-3 hrs. drive away. Resulted in shortened workday and delays to the installation. Punctuality, problem resolution, safety.

Detailed Ratings

Likely To Recommend

★★★☆☆ Neutral
“Product not as authentic looking as other imitation slate shingles product on the market. Interlok product too shiny and slippery looking. Salesperson said they use local crews for installing. Our crew came from Moncton, 2-3 hrs. drive away. Resulted in shortened workday and delays to the installation.”

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★☆☆ Neutral

Employees Professionalism

★★☆☆☆ Disagree
“Installers were courteous but they put personal needs ahead of getting the job done, e.g., one worker had to be in Nova Scotia on a friday night, so they all quit working by 3:30 that day.”

Communication

★★☆☆☆ Disagree
“We often didn't know if the installers were going to arrive and work the next day. They promised they would be early the next day once. They didn't arrive until almost noon hour. They blamed it on one of the workers being too tired to wake up that day.”

Installation Crew

★★☆☆☆ Disagree
“See comments above. Also, near the end of the installation, they ran out of shingles. and in addition, near the end of the installation they didn't come for several days because their truck broke down. Finally, the installation manager had to come from Halifax, to provide transportation to finish the job one day before we were scheduled to vacate the cottage for the winter season.”

Quality Of Materials

★★★☆☆ Neutral
“The metal shingles on our house in Ottawa look better.”

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★★☆☆ Neutral
“On one occasion, my wife almost had shingles land on her head. There was no barrier set up to warn her not to go out that door.”

Professional Completion

★★★☆☆ Neutral
“It looks like the roof should perform as it should. I am hoping that pine needle accumulation on the roof will not become a problem, because it does look like it might be too slippery to walk on safely. The sales person also did not bring up the possible need for snow/ice guards at any time. The installers seemed surprised that they were not included in the project.”

Problem Resolution

★★★☆☆ Neutral
“See above for examples of delays in resolving problems. What should have been a 3 to 4 day installation took over three weeks.”

Schedule

★★☆☆☆ Disagree
“Original estimate was for a mid-August installation,. Completion did not happen until October 3, 2023.”

Roof Details

Roof Installation Location: Saint John, NB

Roof Installation Year: 2023

Roof Age: 2 years, 8 months, 11 days

Review Submitted: 0 years, 2 months, 2 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Saint John

Maritime Metal Roofing Ltd.

Serving homeowners across New Brunswick since 2007, Maritime Metal Roofing Ltd. installs premium aluminum roofing systems built to withstand the province’s harsh winters, coastal storms, and temperature swings. From Moncton to Fredericton and Saint John, our roofs combine elegant design with lifetime durability—eliminating the need for constant repairs or replacements. Backed by decades of expertise and industry-leading warranties, Maritime Metal Roofing provides long-term value, sustainability, and peace of mind to homeowners throughout New Brunswick.

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