Metal Shingles Oakville, ON Review 🇨🇦 — March 12, 2019 | Interlock®

Oakville, ON

★☆☆☆☆
Nora S. Oakville, ON Review: March 12, 2019 · Completion: February 16, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I like the product but I would not recommend them to anyone, I honestly thought it was a scam company the way things were handled. They could improve on keeping their promises of when they will be coming and the promise on when the project will be completed. They also need to either train their workers better or find people who are refined professionals. We've been home owners for 30 years and I've never had to call and complain so much to a company. We've done lots of work to homes and never have I had to complain day in and day out. I hope when we do the back porch I hope they don't hold these issues and complaints against me.

Detailed Ratings

Sales Punctuality

★☆☆☆☆ Strongly disagree
“I signed the agreement to get the roof in May, it wasn't until January that the work started for the roof. They also just dropped off the whole roof and materials in early December and the materials sat in my driveway all through Christmas and the New Year.”

Sales Knowledge

★☆☆☆☆ Strongly disagree
“After they put the whole roof on in the front of the house the workmanship was so bad. The first-floor loft we have a balcony up there and we enjoy sitting on it. The work was so bad, the corners were bad and we had a few shingles missing, gobs of silicone in the corners. We even had another roofing guy say it was so terrible. We had the manager came to fix it up, it was acceptable enough. He never really acknowledged how bad the workmanship was, It looked like a craft show.”

Employees Professionalism

★★★★☆ Agree
“The manager never really had empathy for any complaints.”

Communication

★★★☆☆ Neutral
“I had to call them multiple, multiple times to get any issues resolved.”

Installation Crew

★★★★☆ Agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★★★☆ Agree

Professional Completion

★★★★☆ Agree

Problem Resolution

★★★☆☆ Neutral
“They only seem to resolve the issues after we called 20 times.”

Schedule

★☆☆☆☆ Strongly disagree
“The originally told us 8-10 weeks the roof would be done. We waited for 4 months for our roof to be finished.”

Likely To Recommend

★☆☆☆☆ Strongly disagree
“I like the product but I would not recommend them to anyone, I honestly thought it was a scam company the way things were handled.”

Roof Details

Roof Installation Location: Oakville, ON

Roof Installation Year: 2019

Roof Age: 7 years, 4 months, 1 day

Review Submitted: 0 years, 0 months, 24 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Oakville

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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