Metal Shingles Gardner, MA Review 🇺🇸 — October 9, 2020 | Interlock®

Gardner, MA

★★★★★
James and Christine J. Gardner, MA Review: October 9, 2020 · Completion: September 8, 2020
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I think that Interlock Roofing could have done a better job at vetting the subcontractor that they hire for installation of their product. In doing so, it would alleviate poor workmanship of the installation of their roofing system.

Detailed Ratings

Likely To Recommend

★★★★★ Strongly agree

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★★☆ Agree

Installation Crew

★☆☆☆☆ Strongly disagree
“The install crew did not properly utilize safety measures to prevent damage to the home. They dropped something down the vent pipe, which caused additional funds to be paid to repair it. A different person with Interlock had to come and fix some off the install work that was originally started.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★☆☆ Neutral
“The contractor that was used screwed up, and somebody had to fix it. I am happy with that person, but not the subcontractor. The sub contractor who originally started the job neglected to do the job install correctly, and an Interlock employee had to fix some of the areas that the subcontractor made errors on.”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★☆☆ Neutral
“It wasn't done in a professional manner but I am happy with the results. I was not happy with the installation subcontractors, however, I am extremely happy with the product itself.”

Problem Resolution

★★★☆☆ Neutral
“Based on the subcontractor's errors and the damages to the home based on their performance was standard, however, Interlock did attempt to rectify the errors they had made.”

Schedule

★★★☆☆ Neutral
“Interlock attempted to stay on schedule, however the subcontractor delayed the start of the project.”

Roof Details

Roof Installation Location: Gardner, MA

Roof Installation Year: 2020

Roof Age: 5 years, 9 months, 6 days

Review Submitted: 0 years, 1 month, 1 day after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Gardner

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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