Metal Shingles Randolph, MA Review 🇺🇸 — August 20, 2015 | Interlock®

Randolph, MA

★★★★★
Lynn M. and Stephanie S. Randolph, MA Review: August 20, 2015 · Completion: July 18, 2015
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I think they could improve on securing the roof at night, and after the situation occurred, a more timely response to the problem on how they wanted to resolve it.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★★☆ Agree

Installation Crew

★★★☆☆ Neutral
“There were two nights that we had to call because they didn't seal the roof properly after they removed the shingles. We had to call to let them know there was going to be a storm. Someone had to come over very late and seal it down. The next night there was a storm, and because it wasn't properly sealed we had significant water damage. We had to have one entire plaster ceiling removed and replaced.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★☆ Agree

Professional Completion

★★★★☆ Agree

Problem Resolution

★★★☆☆ Neutral
“They didn't get back to me for a number of days, forcing me to contact my insurance company to get a remediation company in here. It was almost five days later and I still hadn't heard what they wanted to do about the water damage.”

Likely To Recommend

★★★★★ Strongly agree

Roof Details

Roof Installation Location: Randolph, MA

Roof Installation Year: 2015

Roof Age: 10 years, 10 months, 27 days

Review Submitted: 0 years, 1 month, 2 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Randolph

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

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