Metal Shingles Randolph, MA Review 🇺🇸 — July 8, 2019 | Interlock®

Randolph, MA

☆☆☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I called 4 times with zero response. It was only once I did the survey did they bother calling me back. Was the answering machine just for show? The workers blocked every single exit from our house during construction and did not understand English enough to create a safe entry until we figured out the single English speaker in the crew and even then they consistently blocked all exits. If there was a fire we would have died. Return calls from customers. I called 4 times with zero response. It was only once I did the survey did they bother calling me back. Was the answering machine just for show? Instruct workers on creating a safe job-site for the residents of the building that they are working on. The workers blocked every single exit from our house during construction and did not understand English enough to create a safe entry until we figured out the single English speaker in the crew and even then they consistently blocked all exits. If there was a fire we would have died. _Return calls from customers. I called 4 times with zero response. It was only once I did the survey did they bother calling me back. Was the answering machine just for show? _Instruct workers on creating a safe job-site for the residents of the building that they are working on. The workers blocked every single exit from our house during construction and did not understand English enough to create a safe entry until we figured out the single English speaker in the crew and even then they consistently blocked all exits. If there was a fire we would have died.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★☆☆☆ Disagree
“I called 4 times with zero response. It was only once I did the survey did they bother calling me back. Was the answering machine just for show?”

Communication

☆☆☆☆ Strongly disagree
“I called 4 times with zero response. It was only once I did the online survey did they bother calling me back. Was the answering machine just for show?”

Installation Crew

★★★☆☆ Neutral

Quality Of Materials

★★★★ Agree

Quality Of Workmanship

★★★☆☆ Neutral
“The roof over our side porch no longer drains into the existing gutter. Now it drains directly onto the porch.”

Clean & Safe

☆☆☆☆ Strongly disagree
“The workers blocked every single exit from our house during construction and did not understand English enough to create a safe entry until we figured out the single English speaker in the crew and even then they consistently blocked all exits. If there was a fire we would have died.”

Professional Completion

★★☆☆☆ Disagree
“We had issues with the roof over the side porch and no one was returning our calls. It took a month to finally get a response. Felt like InterLock took our money and ran. Would NEVER recommend this company.”

Problem Resolution

☆☆☆☆ Strongly disagree
“I called 4 times with zero response. It was only once I did the survey did they bother calling me back. Was the answering machine just for show?”

Schedule

★★★★★ Strongly agree

Likely To Recommend

☆☆☆☆ Strongly disagree
“I called 4 times with zero response. It was only once I did the survey did they bother calling me back. Was the answering machine just for show? The workers blocked every single exit from our house during construction and did not understand English enough to create a safe entry until we figured out the single English speaker in the crew and even then they consistently blocked all exits. If there was a fire we would have died.”

Roof Details

Roof Installation Location: Randolph, MA

Roof Installation Year: 2019

Roof Age: 7 years, 0 months, 7 days

Review Submitted: 0 years, 1 month, 1 day after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Randolph

Interlock Metal Roofing (New England) Inc.

Interlock Metal Roofing (New England) Inc. is the official and exclusive installer of the Interlock® Lifetime Roofing System across the Northeast. Headquartered in Walpole, Massachusetts, our team has been trusted by New England homeowners since 1999 to deliver premium, worry-free metal roofs built for coastal salt air, heavy snow loads, ice dams, and rapid freeze-thaw cycles. We specialize in heavy-gauge aluminum (and solid copper) Interlock® roofing profiles that replicate the beauty of Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — all engineered to last a lifetime with low maintenance and exceptional energy efficiency. Every system is solar-compatible and backed by a Lifetime Limited Warranty, giving homeowners the last roof they’ll ever need. Serving Massachusetts, Connecticut, New Hampshire, Maine, Rhode Island, and Vermont, Interlock Metal Roofing – New England combines factory-trained installation with decades of local experience to protect and elevate homes throughout the region. Our promise is simple: Never Re-Roof Again.®

Explore Interlock® in Massachusetts

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