Metal Shingles Raynham, MA Review 🇺🇸 — June 8, 2022 | Interlock®

Raynham, MA

What was involved in this Interlock® Slate roof installation in Raynham, MA?

Interlock installed an Interlock® Slate system in Black on a home in Raynham, MA, completed May 12, 2022. The project covered roughly 29 squares of roofing. Sabrina-Marie and Paul R. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on June 8, 2022. Quality Of Materials scored 5 out of 5, with the homeowner noting: “Looks great.” The installation was carried out by Interlock Roofing. The roof has been in place 4 years and remains under Interlock's lifetime limited warranty.

★★★★☆

Sabrina-Marie and Paul R.Raynham, MAReview: June 8, 2022 · Completion: May 12, 2022

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Roofing went well. Then once paperwork was signed the installer was not English speaking so we had a hard time communicating and there was a misunderstanding. Having folks that speak English or translator on site during entire project.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on June 8, 2022. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree

“Roofing went well. Then once paperwork was signed the installer was not English speaking so we had a hard time communicating and there was a misunderstanding.”

Sales Punctuality

★★★☆☆Neutral

“Sales rep was 45 minutes late”

Sales Knowledge

★★★★☆Agree

Employees Professionalism

★★★☆☆Neutral

“Office folks were very professional but the installers were hard to communicate with.”

Communication

★★☆☆☆Disagree

“Need to have English speaking folks on site when there are questions or have a translator that speaks English well.”

Installation Crew

★★☆☆☆Disagree

“Very hard to understand them. Yard was messy during project. Borrowed a ladder without asking and took our 3 way prong we let them use for the extension cord when they left. We have not revived this back.”

Quality Of Materials

★★★★★Strongly agree

“Looks great.”

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★☆☆☆Disagree

“Job site was messy and found many nails in the yard after the crew left.”

Professional Completion

★★★☆☆Neutral

“This was ok but not sure where they were going to the bathroom because no one ever asked to use the restroom and there was no porta john on site. We were home the entire time and we didn’t see them leave. ??”

Problem Resolution

★★★☆☆Neutral

“The installers told us after signing off that we could possibly need a new roof in 10 years. We called the office and were explained that this was a miscommunication. Again having a well speaking English person or translator on site would have been very helpful.”

Schedule

★★★☆☆Neutral

“We were told mid June and they came earlier. Which was fine.”

Roof Details

Roof Installation Location: Raynham, MA

Roof Installation Year: 2022

Roof Age: 4 years, 3 months, 1 day

Review Submitted: 0 years, 0 months, 27 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Raynham

Interlock Roofing of America

Interlock® is the manufacturer of the original lifetime aluminum metal roofing system, installed by certified local installers across the United States and Canada and backed by a Lifetime Limited Warranty and our Never Re-Roof Again® promise.

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