Metal Shingles Rowley, MA Review 🇺🇸 — January 23, 2018 | Interlock®

Interlock Roofing could have improved on their communication. I would like to recommend having at least one person that speaks English on site. The crew that was at our house spoke very little English, so it was difficult to communicate with them. The day that I came home and they told me that they were finished, I couldn't communicate well with them. I did not know that they were going to be done that day, so I did not have a check ready for them. Jose had a form that he wanted me to sign off on. One of the statements on the peice of paper was that I had inspected the job in the daylight, and that I walked around with the installer. When I got home it was already dark, and so I did not feel comfortable signing it. The crew also did not offer the service of walking around the job site with me, but that could have been due to the language barrier. The crew really was excellent. They were here in cold weather the week of Christmas. No one was home and I applaud them on being very professional. They kept it very clean and the supplies off to the side. I do think it would have been nice if they would have planned on telling me a specific day and time during the day that they would be finished. That way we could have planned to have someone there to walk around the house and sign off on the job with someone who spoke English. It is not a negative comment towards the crew, but it was just difficult to communicate with the language barrier. The last day was uncomfortable for all of us. The crew wanted a check, but I did not know they were going to be done and I wasn't able to inspect the work in the dark.