Metal Roofing in Rowley, Massachusetts — Lifetime Interlock® Aluminum Shingles Installed Locally

This letter is written to inform you of my recent installation experience with your company. As a former Regional Sales Manager for 22 years in the Northeast US, I believe I can speak from experience when it pertains to customer service, customer relations and more importantly, customer satisfaction. That being said, I offer the following comments for your review: Interlock Industries employee, Vitale Sukhovtsev, was my main contact and installer throughout the entire roofing process. Although Mr. Sukhovtsev is deaf, we established an immediate rapport. Communication between us was never an issue. I found Mr. Sukhovtsev’s work ethic, professionalism and craftsmanship to be exemplary. He was prompt, courteous and meticulous in his craft. It was impressive to see someone who took such pride in his vocation. He is a great ambassador for your company and he has made my experience with Interlock Industries a very positive one. In closing, based upon the installation process, I look forward to a high performing and maintenance free roof. Should you have any questions regarding the aforementioned, please feel free to contact me directly at home (978) xxx-xxxx.

We have a tight, lovely, looking roof. We believe Interlock Industries, Inc. has a superior product. Only time will tell how well it will hold its beauty and durability. Installation of this product requires a lot of labor. Your professional installation crew worked well together. They were respectful, polite, and neat. Every work day, our grounds were left clean and presentable. Once our new roof was installed, we approved of its appearance.

Roof installed in late October of 2015. Start to finish a good experience. We knew going it what to expect for costing and everyone looking at a metal roof should expect high costs, but still gave it a small ding on overall costs :). The lead time to do the work was long but that expectation was clearly set during the contract negotiations and they were within 2 weeks of that date. Jennifer was a big help keeping me informed of scheduling and always responded within a day of any message left, if I didn't get her live on the phone. The crew was really good (Sergi, Dimitry and the guys) and worked 9-5 without missing a beat after a long daily commute to get to our house.. Considering all the nails, shingles and small metal pieces associated with this installation my yard was spotless. Even after they completed my walk around yielded about a dozen small pieces buried under leaves and to be expected.. Very pleased with that.. So far we're very happy with the experience. The roof looks amazing and we cannot wait for the snow to arrive. Description of work: removed 2 layers of shingles, replaced some damaged plywood after removal, complete roof coverage with ice & water barrier along with a 2nd protective layer then the metal roofing. We had a good sized roof, about 2800 sq. feet with alot of angles and dormers.

Chris A. Boxford, MA

Dear Sirs, To quote from T. S. Eliot, “Home is where one starts from.” And our home needed a kick to start it again! We built our home 12 years ago, but our roof was already showing real signs that we needed to replace it, as the shingles where curling, slipping out of place and although not causing leaks at the time it surely would have. The way our home is situated on our lot, it gets total New England weather. There is also “a lot” of roof in the front, so we needed it to look incredible as well. We had looked into Interlock a year prior, but with children and careers, sometimes if it ain’t broke, don’t fix it! But a year later we knew that our roof was the first project on our list to get attention. We got in touch with Interlock, and that is the best decision we have made! Our initial visit with Dan was pleasant, not pressure packed to purchase on the spot, as we had done our research. The cost to re-roof with asphalt shingles at this time, plus the possibility of having to do another 12-15 years versus the price presented to us go with Interlock AND NEVER ROOF AGAIN was well within our budget! We decided that meeting to go with Interlock. We received updates on our order process at each step, from the order being received to when the order was being shipped. The kept us informed and provided excellent customer service. Our roofing system went on ahead of schedule and the installers were excellent! Nick and Serge were pleasant, extremely hard workers and cleaned up the site each night! They were a pleasure to have around! Our home is beautiful, again! We have a company to back up our roofing system and feel that going with Interlock was the best decision we have made! Thank you so much for having such quality employees, for your communication and for brining peace of mind to us!

We have not had one minute of rest since the installation of our Interlock Roof System was finished. Our home is on a busy main road. Friends and people have not stopped complimenting and questioning us about it. The roof is beautiful and eye-popping. On a more practical level, we felt we needed more than what a regular asphalt roof could offer. The back of our house does not get much sun in the winter. This can and does cause snow and ice accumulation problems when the conditions are right. The results are " title="ice dams" data-wpil-keyword-link="linked">ice dams and leaking. The rest of the year, it causes moss and lichen to grow. These issues, combined with the fact that it was time for a new roof, led us to the Interlock system. While it is springtime, we feel confident that our Interlock roof will perform as expected. It is a premium roof that offers much more than good looks.

The experience with the entire Interlock team was a pleasure. First having Mike come out to give an estimate and his patience with making a decision, to scheduling and other matters with Jennifer in the office and finally, Igor and his crew. Igor and his crew worked really hard; their workmanship was more like craftsmanship. They were very respectful and treated our home and property like it was their own. When they completed the job, you did not know they were even there, except for the beautiful new roof. The new roof started earning its keep the day after it was finished due to a bad rainstorm. Throughout this winter, we were amazed that once the snow had fallen off the roof, we were the only home in the neighborhood to have no snow or ice. Our advice to any homeowner is to take the leap and get an Interlock roof, you will not regret it.