Metal Shingles White Plains, NY Review 🇺🇸 — June 10, 2016 | Interlock®

I am very disgusted with what happen in terms of what the salesperson told me I was going to get. My neighbor has the same roof and said that he had a good job Interlock was over sold and under delivered in terms of what they promised. I think they could have improved on customer service, follow up, letting the customer know when the start dates change, and the installers should be more prideful in their work. I called back several times about when they were going to start the work. I was told by the contractor that my problems would be forward to the office but no one in the office knew about my problems. I know foresee that I will have issues down the road because it was not put on properly. I think they should do it right the first time and do exactly what they say they will do. Some of my concerns and issues are based on what I have gone through. I don't want anyone else to go through this. I feel that there might be some customers who don't speak up and will just let things slide by and that isn't right. The owner doesn't know what the people are costing his company by the lack of workmanship and quality of work and customer service. When people get this kind of service they will never use that company again. I told Jennifer that they gave me a Mercedes roof but had installers for Ikea install it. My neighbor feels bad for recommending them to me.I work at home and I am most of the time. The last day they completed the job no one told me that it was going to be the last day. I was two hours away when I got the call that it was the last day and they were done and I needed to sign paperwork. He wanted me to walk around the property to look at the work but by the time I got home the sun had already set and I couldn't see anything. I refused to sign off on the work.