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Metal Shakes Portland, OR Review

Portland, OR

What was involved in this Interlock® Shake roof installation in Portland, OR?

This project used an Interlock® Shake system in Tudor Brown on a home in Portland, OR, completed December 21, 2021. The project covered roughly 30 squares of roofing. Lorien and Andrew C. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on January 20, 2022. Clean & Safe scored 5 out of 5, with the homeowner noting: “I was pleased and pleasantly surprised by how little debris there was and how little damage to the garden.” The installation was carried out by Interlock Roofing.

★★★★☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I would recommend, with the caveat that the person didn’t need a new roof immediately and got a firm date absolutely nailed down. Not sure how much of the issue was due to the universal supply-chain problems, and how much was due to the labor shortage, but the roof went on a couple of months after it was implied by the salesman that it would go on, and about a month after the ‘will surely be on by’ time. However, when we had a leak in the interim, interlock sent a technician out who quickly and efficiently patched the problem until the full team could get here. There was also a small shed under the eaves that was going to get roofing to match the main roof, and I didn’t notice at the time but that didn’t happen. Not sure if it was in the contract or not. Maybe cut back on the sales until you get more materials and people ;p

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on January 20, 2022. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★☆Agree
“I would recommend, with the caveat that the person didn’t need a new roof immediately and got a firm date absolutely nailed down.”

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★★Strongly agree

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★★Strongly agree
“I was pleased and pleasantly surprised by how little debris there was and how little damage to the garden.”

Professional Completion

★★★★★Strongly agree

Problem Resolution

★★★★★Strongly agree

Schedule

★★★★☆Agree
“A bit late, but they worked with me.”

About Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Roofing System in Oregon and the Pacific Northwest. Based in Portland and serving communities across the Portland Metro, Willamette Valley, Columbia River Gorge, Oregon Coast, and neighboring Washington markets, our team has protected thousands of homes with premium, rust-proof aluminum and solid copper roofing since 1997. We specialize exclusively in Interlock® Lifetime Metal Roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for the Northwest’s heavy rain, wind, moss growth, and freeze-thaw cycles. Every roof is finished with the Alunar® Coating System for long-term color retention and energy efficiency, and is fully solar compatible. Homeowners choose Interlock Metal Roofing (PNW) Inc. for one reason: worry-free performance that lasts a lifetime. With award-recognized service and fully licensed installation in Oregon and Washington, we deliver the last roof you’ll ever need — backed by a lifetime limited warranty and the promise: Never Re-Roof Again.®

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