Metal Shingles Rainier, OR Review 🇺🇸 — November 14, 2017 | Interlock®

Rainier, OR

★★★★☆
Howard and Bernadine B. Rainier, OR Review: November 14, 2017 · Completion: October 9, 2017
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I would point out the issues I have with mine and suggest correction to a new customer. A supervisor never visited the worksite during work hours.

Detailed Ratings

Sales Punctuality

★★★★☆ Agree
“How is Boss and Glenn?I had Art and Philly”

Sales Knowledge

★★★★★ Strongly agree
“Art and Philly were, yes”

Employees Professionalism

★★★★★ Strongly agree

Communication

★★☆☆☆ Disagree
“I was not keep in the progress loop very well. I even had to call and email because of the missed install date. I really didn't have much contact/connection with the office staff. Installation slipped more than a month later than first agreed to.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★☆ Agree
“I have two chimney supports that go back into the roof, "standard" fitment didn't work. I had asked Paul about this fact well before the work was performed. Correct parts were not ordered/supplied to the crew. Art did his best but I would have prefered a better solution than was given.”

Quality Of Workmanship

★★★★☆ Agree
“The crew did great work however the overlayment would have been better if the ridge caps had been removed. Art said that would be considered tearoff and I didn't pay for that. Got it. Nor was this talked about during the bid process.”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★☆ Agree
“I have to be happy with the results because its on my house. Could it have looked better? I think so.”

Problem Resolution

★☆☆☆☆ Strongly disagree
“Other than dealing with an extended delay to start the job I didn't work with the office staff.”

Schedule

★☆☆☆☆ Strongly disagree
“The schedule slipped more than a month later.”

Likely To Recommend

★★★★☆ Agree
“I would point out the issues I have with mine and suggest correction to a new customer.”

Roof Details

Roof Installation Location: Rainier, OR

Roof Installation Year: 2017

Roof Age: 8 years, 8 months, 8 days

Review Submitted: 0 years, 1 month, 5 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Rainier

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Roofing System in Oregon and the Pacific Northwest. Based in Portland and serving communities across the Portland Metro, Willamette Valley, Columbia River Gorge, Oregon Coast, and neighboring Washington markets, our team has protected thousands of homes with premium, rust-proof aluminum and solid copper roofing since 1997. We specialize exclusively in Interlock® Lifetime Metal Roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for the Northwest’s heavy rain, wind, moss growth, and freeze-thaw cycles. Every roof is finished with the Alunar® Coating System for long-term color retention and energy efficiency, and is fully solar compatible. Homeowners choose Interlock Metal Roofing (PNW) Inc. for one reason: worry-free performance that lasts a lifetime. With award-recognized service and fully licensed installation in Oregon and Washington, we deliver the last roof you’ll ever need — backed by a lifetime limited warranty and the promise: Never Re-Roof Again.®

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