Metal Shingles Arlington, WA Review 🇺🇸 — June 28, 2017 | Interlock®

Arlington, WA

What was involved in this Interlock® Slate roof installation in Arlington, WA?

Interlock installed an Interlock® Slate system in Hunter Green on a home in Arlington, WA, completed February 24, 2017. The project covered roughly 25 squares of roofing. Stephen and Kathryn L. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on June 28, 2017. Communication scored 3 out of 5, with the homeowner noting: “I had little contact during the installation process.” The installation was carried out by Interlock Roofing. The roof has been in place 9 years and remains under Interlock's lifetime limited warranty.

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I think they need to have safety equipment and training for the installers. They need more people on a crew and they need to take a good look at the installers before they hire them. I think they need to take a better look at the installers they hire. I wasn't happy that they didn't have the proper safety requirements in place. This left me as the home owner in a very bad place if someone gets hurt on my property. I am happy with the roof now that it is done.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on June 28, 2017. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★Agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★☆☆Neutral
“I had little contact during the installation process.”

Installation Crew

☆☆☆☆Strongly disagree
“The crew was unprepared for my kind of roof and they didn't have any system for safety.”

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★Agree

Clean & Safe

★★★☆☆Neutral
“They made a mess and I had to tell them to clean or shut up.”

Professional Completion

★★☆☆☆Disagree
“I love the product, but the installation process was a joke.”

Problem Resolution

★★★☆☆Neutral
“I called to complain about the safety situation and nobody contacted me back.”

Schedule

★★★☆☆Neutral
“I was told it would take 2 days and it took 7 days to complete the work.”

Likely To Recommend

★★★★★Strongly agree

Roof Details

Roof Installation Location: Arlington, WA

Roof Installation Year: 2017

Roof Age: 9 years, 6 months, 15 days

Review Submitted: 0 years, 4 months, 4 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Hunter Green

Local Interlock Roofing Company Near Arlington

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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