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Metal Shakes Auburn, WA Review

Auburn, WA

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What was involved in this Interlock® Shake roof installation in Auburn, WA?

This project used an Interlock® Shake system in Copper Penny on a home in Auburn, WA, completed October 12, 2021. The project covered roughly 95 squares of roofing in aluminum construction. Aletha C. rated the work 5 out of 5 in a verified Google review on June 8, 2026. Sales Punctuality scored 5 out of 5, with the homeowner noting: “I didn't feel he was open when I spoke to him. I spoke with the supervisor and was satisfied.” The installation was carried out by Interlock Metal Roofing (PNW) Inc. - Seattle.

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Such great service. We have had our roof for 5 years. Looks beautiful still

Detailed Ratings

Likely To Recommend

★★★★Agree

Sales Punctuality

★★★★★Strongly agree
“I didn't feel he was open when I spoke to him. I spoke with the supervisor and was satisfied.”

Sales Knowledge

★★★★Agree
“The form they're using is not a good form for taking it from a quote to a contract.”

Employees Professionalism

★★★★Agree

Communication

★★☆☆☆Disagree

Installation Crew

★★★★Agree
“There was a lack of communication between the crew, office, and salesperson.”

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★Agree
“There are still some things that need to be fixed.”

Clean & Safe

★★★★Agree

Schedule

★★★☆☆Neutral
“There were commitments made to do things on certain days, but the workers were pulled to do other jobs. There ended up being a two-person crew instead of a nine-person crew.”

This roof, reviewed again 5 years later

The same homeowner and the same roof, returning to us over time. Every visit below is a separate review.

  1. ★★★★

    I think Interlock Roofing needs to improve on communication with their customers. When the salespeople came to do the sales pitch, the quote form was transferred into a contract instead of a check box form. It is difficult for the customer to understand the exact wording used in the contract. There was a lot of miscommunication because the workers didn't have the paperwork from the salesperson. I'd like to speak with corporate. I had the least positive interaction with the manager. I feel the manager of the job needs to do a walk-through with the paperwork prior to starting the job to avoid problems. HOMEOWNER REQUESTS THAT SURVEY RESPONSES NOT BE POSTED ON THE ONLINE PROFILE PAGE!

    Allen and Aletha C.GuildQuality

Roof Details

Roof Installation Location: Auburn, WA

Roof Installation Year: 2021

Roof Age: 4 years, 11 months, 7 days

Review Submitted: 4 years, 7 months, 27 days after completion date

Roof System: Interlock® Shake Metal Roofing

Roof Material: Aluminum

Roof Color: Copper Penny

Local Interlock Roofing Company Near Auburn

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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