Metal Shingles Buckley, WA Review 🇺🇸 — November 9, 2019 | Interlock®

Buckley, WA

★☆☆☆☆
Harvey S. and Ginger P. Buckley, WA Review: November 9, 2019 · Completion: October 14, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Never. Interlock Roofing could improve their customer experience by showing up when they say they are going to show up and by scheduling the delivery of the materials and workers at the same time. Not allowing the installer to show up whenever they feel like and work when they want. We were told the job would take two days, but the job took two and a half weeks.

Detailed Ratings

Sales Punctuality

★☆☆☆☆ Strongly disagree
“Nobody from Interlock Roofing was punctual.”

Sales Knowledge

★☆☆☆☆ Strongly disagree
“Paul promised a lot, but once we signed our contract, we never heard from him again.”

Employees Professionalism

★★☆☆☆ Disagree
“The employees of Interlock Roofing didn't say much when they did show up. I didn't actually speak to them once.”

Communication

★☆☆☆☆ Strongly disagree
“We tried to call, and there was no one there to answer the phone, so we left messages. Interlock Roofing finally said the front office person quit after we got a hold of someone. It seems like they have a lot of staffing problems.”

Installation Crew

★★★☆☆ Neutral
“The installation crew cleaned up after themselves, and I appreciated that.”

Quality Of Materials

★★★☆☆ Neutral
“I never got to touch or feel the materials other than at the sales meeting.”

Clean & Safe

★★★★☆ Agree

Professional Completion

★★★☆☆ Neutral
“I don't know about the professional manner because I didn't see them ever. If the installation crew said they would be here at 10 am, they would show up at 2 pm. One time they showed up, and the materials hadn't been delivered yet.”

Problem Resolution

★★☆☆☆ Disagree
“Interlock Roofing had a total lack of communication.”

Schedule

★☆☆☆☆ Strongly disagree
“Nothing was done by Interlock Roofing the way it was promised it would be.”

Likely To Recommend

★☆☆☆☆ Strongly disagree
“Never.”

Roof Details

Roof Installation Location: Buckley, WA

Roof Installation Year: 2019

Roof Age: 6 years, 8 months, 0 days

Review Submitted: 0 years, 0 months, 26 days after completion date

Roof System: Interlock® Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Buckley

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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