Standing Seam Fall City, WA Review 🇺🇸 — April 27, 2022 | Interlock®

Fall City, WA

★★☆☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

They could have improved on cleanliness, communication, and timeliness. The workers didn't understand how to work on my job site. They said they had completed the project when they had not. It has not been completed to the standards of the contract. I would like to speak to someone in higher management. I had a good experience with Ross and Paul.

Detailed Ratings

Likely To Recommend

★★☆☆☆ Disagree

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★☆☆☆ Disagree

Communication

★★☆☆☆ Disagree

Installation Crew

☆☆☆☆ Strongly disagree

Quality Of Materials

★★★★ Agree

Quality Of Workmanship

★★☆☆☆ Disagree
“My roof is still leaking.”

Clean & Safe

★★☆☆☆ Disagree
“I am still picking up screws and pieces of the roof all over my property.”

Professional Completion

★★★☆☆ Neutral
“My roof is leaking, and no one has come out to repair it. On April 26, I told them there was a leak that started on December 16 and lasted until April 1, and they hadn't repaired the dented portion of the roof that was supposed to be done on the 4th of April.”

Problem Resolution

☆☆☆☆ Strongly disagree
“I had to be on site correcting the work crew on the job. I still have to have them clean up and repair the damaged portion. They broke and repaired a security light and a skylight, but the skylight is leaking. The install was horrible.”

Schedule

☆☆☆☆ Strongly disagree
“They said it would be a 2-3 day job in December, and it was completed on April 1st, but the job is still incomplete.”

Roof Details

Roof Installation Location: Fall City, WA

Roof Installation Year: 2022

Roof Age: 4 years, 2 months, 17 days

Review Submitted: 0 years, 0 months, 27 days after completion date

Roof System: Interlock® Standing Seam Metal Roofing

Roof Color: Copper Penny

Local Interlock Roofing Company Near Fall City

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

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