Metal Shingles Gig Harbor, WA Review 🇺🇸 — December 12, 2017 | Interlock®

Gig Harbor, WA

What was involved in this Interlock® Slate roof installation in Gig Harbor, WA?

Interlock installed an Interlock® Slate system in Black on a home in Gig Harbor, WA, completed November 14, 2017. The project covered roughly 24 squares of roofing. Vic and Aline O. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on December 12, 2017. Sales Knowledge scored 5 out of 5. The installation was carried out by Interlock Roofing. The roof has been in place 8 years and remains under Interlock's lifetime limited warranty.

★★★★☆
Vic and Aline O.Gig Harbor, WAReview: December 12, 2017 · Completion: November 14, 2017
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

1. A more professional introductory meeting with the start up install that includes either a salesman or representative. This would include a complete overview of the install, ie.. installer introductions, expectations, timeline, general support to the homeowner. 2. FLASHING END CAP NEEDS TO BE DEVELOPED. I'm willing to discuss further with photos if needed. Would appreciate contact from an influential representative.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on December 12, 2017. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★☆Agree

Sales Knowledge

★★★★★Strongly agree
“Paul was well informed regarding his company and we appreciated his thoroughness, however we expected to see himat the install start up as he mentioned he likes to be present at that time.”

Employees Professionalism

★★★★☆Agree

Communication

★★★☆☆Neutral
“After committing to Interlock on Sept. 19, 2017. Paul M. assured us of the install within 30 - 45 days. Over 30 days passed when we heard from Angela Folkard who was preparing to schedule our install in January 2018.”

Installation Crew

★★★★☆Agree
“Well organized and professional however it took some time to feel comfortable with Igor's foreign accent.”

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★☆Agree
“Somewhat satisfied...see #9 below.”

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★☆☆Neutral
“First, the crew was great, even worked tirelessly in a downpour. Only issue is the edge flashing.”

Problem Resolution

★★★★☆Agree

Schedule

★★★☆☆Neutral
“Only after #4 was addressed.”

Likely To Recommend

★★★★☆Agree

Roof Details

Roof Installation Location: Gig Harbor, WA

Roof Installation Year: 2017

Roof Age: 8 years, 9 months, 25 days

Review Submitted: 0 years, 0 months, 28 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Gig Harbor

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

More metal roofing in Gig Harbor, WA →