Metal Shingles Gig Harbor, WA Review 🇺🇸 — December 12, 2017 | Interlock®

Gig Harbor, WA

★★★★☆
Vic and Aline O. Gig Harbor, WA Review: December 12, 2017 · Completion: November 14, 2017
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

1. A more professional introductory meeting with the start up install that includes either a salesman or representative. This would include a complete overview of the install, ie.. installer introductions, expectations, timeline, general support to the homeowner. 2. FLASHING END CAP NEEDS TO BE DEVELOPED. I'm willing to discuss further with photos if needed. Would appreciate contact from an influential representative.

Detailed Ratings

Sales Punctuality

★★★★☆ Agree

Sales Knowledge

★★★★★ Strongly agree
“Paul was well informed regarding his company and we appreciated his thoroughness, however we expected to see himat the install start up as he mentioned he likes to be present at that time. He was not...which would've been helpful with communication with the installers as the lead installer's foreign accent made it difficult to understand.”

Employees Professionalism

★★★★☆ Agree

Communication

★★★☆☆ Neutral
“After committing to Interlock on Sept. 19, 2017. Paul M. assured us of the install within 30 - 45 days. Over 30 days passed when we heard from Angela Folkard who was preparing to schedule our install in January 2018. We opposed the timeline and arrangements were made to schedule a date within the agreed timeline. The communication issuewas internal.”

Installation Crew

★★★★☆ Agree
“Well organized and professional however it took some time to feel comfortable with Igor's foreign accent. Paul's presence at start up would've been helpful.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★☆ Agree
“Somewhat satisfied...see #9 below.”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★☆☆ Neutral
“First, the crew was great, even worked tirelessly in a downpour. Only issue is the edge flashing. Although we arrived at a look I can live with...it continues to bother me as it looks unfinished. The flashing overhangs past the edge of the facia. Interlock should have a fix for this issue that includes a trim cap to complete the trim.”

Problem Resolution

★★★★☆ Agree

Schedule

★★★☆☆ Neutral
“Only after #4 was addressed.”

Likely To Recommend

★★★★☆ Agree

Roof Details

Roof Installation Location: Gig Harbor, WA

Roof Installation Year: 2017

Roof Age: 8 years, 7 months, 0 days

Review Submitted: 0 years, 0 months, 28 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Gig Harbor

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

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