Metal Roofing Poulsbo, WA Review 🇺🇸 — August 1, 2017 | Interlock®

Poulsbo, WA

What was involved in this Interlock® Slate roof installation in Poulsbo, WA?

Interlock installed an Interlock® Slate system in Deep Charcoal on a home in Poulsbo, WA, completed June 12, 2017. The project covered roughly 22 squares of roofing in aluminum construction. Kay D. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on August 1, 2017. Communication scored 3 out of 5, with the homeowner noting: “There was a lot of confusion on the scheduling.” The roof has been in place 9 years and remains under Interlock's lifetime limited warranty.

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

To whom it may concern: We recently needed our old asphalt shingle roof replaced as it was damaged and leaking from recent storm damage. Reviewing our options, we decided on metal since we live on the beach. After looking at the different metal roofs available and looking at online reviews we decided on Interlock. We were not disappointed. The process was quick and the timeline discussed initially at purchase was met. The company kept us informed during the entire process. Our roof had an additional issue not seen with most roof replacements, it was covered with solar panels. Interlock coordinated the removal and then the reinstallation with our solar installer. The panels needed removing and then the mounting brackets needed to be reinstalled so as to keep the warranty in force; all went well. I was out of town while some of the roofing was being done, when I returned the roof was completed and all that was needed was the final inspection. I was surprised by the look of the final product, while I had seen pictures the actual product looked much better. The roof looks like “slate” tile, it does not look “metal. We had comments on the roof by neighbors during and after installation and people at work have asked for more information. I highly recommend Interlock Metal Roof to anyone needing a new roof.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on August 1, 2017. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★☆☆Neutral

Communication

★★★☆☆Neutral
“There was a lot of confusion on the scheduling.”

Installation Crew

★★★★Agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★Agree

Clean & Safe

★★★☆☆Neutral
“A lot of trash and nails were all over. And I had kids around, so that was a little upsetting to me.”

Professional Completion

★★★★Agree

Problem Resolution

★★★★Agree

Schedule

★★★☆☆Neutral

Likely To Recommend

★★★★Agree

Earlier reviews of this roof

The same homeowner and the same roof, returning to us over time. Every visit below is a separate review.

  1. ★★★★

    Time commitments on scheduling and communication on how long it would take. They said they would be there and then we didn't see anyone for 2 days. The one thing I want to mention is there was a language issue. So that caused issues. But when they found out that certain things were not done, they were very quick to get right on top of them and finish them. So that was nice.

    Kay Dupont and Harry Pat S.GuildQuality

Roof Details

Roof Installation Location: Poulsbo, WA

Roof Installation Year: 2017

Roof Age: 9 years, 2 months, 27 days

Review Submitted: 0 years, 1 month, 20 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Material: Aluminum

Roof Color: Deep Charcoal

Roof Coating: Alunar® Coating System

Roof Warranty: Lifetime Limited Warranty

Local Interlock Roofing Company Near Poulsbo

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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