Standing Seam Seattle, WA Review 🇺🇸 — September 9, 2022 | Interlock®

Seattle, WA

What was involved in this Interlock® Standing Seam roof installation in Seattle, WA?

Interlock installed an Interlock® Standing Seam system in Deep Charcoal on a home in Seattle, WA, completed August 31, 2022. The project covered roughly 23 squares of roofing. David Saxen and Nancy P. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on September 9, 2022. Likely To Recommend scored 5 out of 5. The installation was carried out by Interlock Roofing. The roof has been in place 3 years and remains under Interlock's lifetime limited warranty.

★★★★★
David Saxen and Nancy P.Seattle, WAReview: September 9, 2022 · Completion: August 31, 2022
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

We are extremely happy with our new Interlock standing seam roof. The appearance is great, the heat absorbtion is noticeably lower than our old asphaltic shigle roof, and we won't have to worry about our roof for another 50 years! Better communication about the delays.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on September 9, 2022. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★★Strongly agree
“We are extremely happy with our new Interlock standing seam roof. The appearance is great, the heat absorbtion is noticeably lower than our old asphaltic shigle roof, and we won't have to worry about our roof for another 50 years!”

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree
“The salesperson, Paul Wright, provided a very thorough and compelling explanation of the standing seam system and material without the typical pressure to buy. He was low key and honest, though the promised schedule to finish the roof prior to a scheduled solar installation was wildly optimistic.”

Employees Professionalism

★★★★★Strongly agree
“The office manager was extremely professional and genuine.”

Communication

★★★☆☆Neutral
“Communication about schedule delays could have been better. Our roof installation probably took twice as long as it should have, and the reasons for the delays were not forthcoming. That said, the weather in the spring was crazy and I'm sure turned their schedule upside down.”

Installation Crew

★★★★★Strongly agree
“The installation crew was GREAT. Greg and his assistants were polite, happy, and always explained what they were doing, where they could store materials, and where they were in the process.”

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★★Strongly agree

Problem Resolution

★★★★★Strongly agree

Schedule

★☆☆☆☆Strongly disagree
“The installation schedule wasn't remotely close to what was promised upon signing the contract, which affected other work that we had scheduled. I attribute this to overly optimistic sales talk, an unprecedented stretch of rain in the spring, and perhaps high demand and a limited number of installtion crews in a weird economy. That said, worse things can happen than your new roof being delayed a few months.”

Roof Details

Roof Installation Location: Seattle, WA

Roof Installation Year: 2022

Roof Age: 3 years, 11 months, 13 days

Review Submitted: 0 years, 0 months, 9 days after completion date

Roof System: Interlock® Standing Seam Metal Roofing

Roof Color: Deep Charcoal

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Interlock Roofing of America

Interlock® is the manufacturer of the original lifetime aluminum metal roofing system, installed by certified local installers across the United States and Canada and backed by a Lifetime Limited Warranty and our Never Re-Roof Again® promise.

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