Metal Shingles Washougal, WA Review 🇺🇸 — August 12, 2021 | Interlock®

Washougal, WA

What was involved in this Interlock® Slate roof installation in Washougal, WA?

Interlock installed an Interlock® Slate system in Black on a home in Washougal, WA, completed July 16, 2021. The project covered roughly 23 squares of roofing. Francis and Annette C. rated the work 3 out of 5 in an independent survey conducted by GuildQuality on August 12, 2021. Employees Professionalism scored 4 out of 5, with the homeowner noting: “3 of the 4 employees were very professional . The installation crew was good.” The installation was carried out by Interlock Roofing. The roof has been in place 5 years and remains under Interlock's lifetime limited warranty.

★★★☆☆
Francis and Annette C.Washougal, WAReview: August 12, 2021 · Completion: July 16, 2021
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Overall the Installation Manager was great. The salesman was not professional at all. The initial sales process did not provide a great impression. The sales person was cocky and we didn't get the deal we wanted.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on August 12, 2021. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★☆☆Neutral
“Overall the Installation Manager was great. The salesman was not professional at all.”

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★☆☆☆Disagree
“We were taken aback by the cocky sales person. He made it seem very cavalier about the work that was to be done. Every job is different and should be treated special.”

Employees Professionalism

★★★★☆Agree
“3 of the 4 employees were very professional . The installation crew was good.”

Communication

★★★★☆Agree

Installation Crew

★★★☆☆Neutral
“There was damage to the ceiling. The team was nice enough but after warning them to be careful there was still damage done. I've been inconvenienced, so Jo visited and was a class act. The brashness of the install team, however, left much to be desired. I'm stil waiting for them to come back out.”

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★☆☆Neutral
“Part of the roof is still protruding, the was told they would come back out but still there has not been any follow up.”

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★☆☆Neutral
“They did the bare minimum. We're still not satisfied with the roof, and the problem is ongoing.”

Problem Resolution

★★★★☆Agree
“Our guard was up because the salesperson was not professional and had a cocky air about him that was not pleasant.”

Schedule

★★★☆☆Neutral
“The job lasted a little bit longer than expected.”

Roof Details

Roof Installation Location: Washougal, WA

Roof Installation Year: 2021

Roof Age: 5 years, 1 month, 23 days

Review Submitted: 0 years, 0 months, 27 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Washougal

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Metal Roofing System throughout Washington and the greater Pacific Northwest. Trusted in Western Washington since 1997, we specialize in premium, heavy-gauge aluminum roofing engineered to handle the region’s relentless rain, coastal wind, moss growth, and freeze-thaw cycles — all backed by a Lifetime Limited Warranty and our promise: Never Re-Roof Again.® From Seattle and Tacoma to Bellevue, Bellingham, Stanwood, and Vancouver, WA, our factory-trained crews install five architectural Interlock® profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — each finished with the Alunar® Coating System for long-term color retention, corrosion resistance, and energy efficiency. Every Interlock roof is lightweight, non-combustible, and fully solar compatible, offering homeowners a beautiful, sustainable roof designed to last a lifetime in Washington’s demanding climate.

Explore Interlock® in Washington

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