Metal Shingles Edmonton, AB Review 🇨🇦 — June 20, 2017 | Interlock®

Edmonton, AB

★☆☆☆☆
Donna and David B. Edmonton, AB Review: June 20, 2017 · Completion: September 24, 2016
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I hope that our roof is finished someday and that they would come back like they said that they would. They could improve by doing what they said they were going to do. If Derek tells me that I am going to have 35 snow guards then I expect there to be 35 snow guards.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★☆ Agree

Employees Professionalism

★★★☆☆ Neutral
“It was very confusing, there were different people that I spoke to. Somebody would say "my brother is supposed to come," and you never knew when they were coming or who you were talking to.”

Communication

★★☆☆☆ Disagree
“They still haven't finished the roof. I called to say that we are missing the snow guards and even though the snow was falling off of the roof no one came out.”

Installation Crew

★★☆☆☆ Disagree
“Mess everywhere! I am still finding pieces in my garden.”

Quality Of Materials

★★★☆☆ Neutral
“I am missing materials.”

Quality Of Workmanship

★★☆☆☆ Disagree
“They cracked the siding of our house.”

Clean & Safe

★☆☆☆☆ Strongly disagree
“Very long nails - like 5 inch nails all over the place in addition to the metal. We have dogs and it is very unsafe.”

Professional Completion

★☆☆☆☆ Strongly disagree
“It is not complete.”

Problem Resolution

★☆☆☆☆ Strongly disagree
“I called the head office first to make a complaint because the snow falling off of the roof was dangerous and then I called the local person. Someone called me back and said that they were ordering the snow guards and basically not to call them again.”

Schedule

★★☆☆☆ Disagree
“They didn't do it when we anticipated, We had to wait longer.”

Likely To Recommend

★☆☆☆☆ Strongly disagree
“I hope that our roof is finished someday and that they would come back like they said that they would.”

Roof Details

Roof Installation Location: Edmonton, AB

Roof Installation Year: 2016

Roof Age: 9 years, 8 months, 21 days

Review Submitted: 0 years, 8 months, 27 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Tudor Brown

Local Interlock Roofing Company Near Edmonton

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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