Metal Shingles Edmonton, AB Review 🇨🇦 — February 14, 2020 | Interlock®

After the sale was made the salesmen went silent. I sent several emails, and called several times and he never ever returned any of my calls. It was very frustrating to say the least, and made me wonder about the decision of going with Interlock. I then phoned the office and left a message for I think Marcella. Same results. She did not return my call. When I spoke to Shauna on October 7, she agreed to call me back on October 11, and never did. I left a message with the answering service on October 18 and asked for a VP or higher to call me. still no call. I called the office direct and left messages on October 21, and still no call. It was not until the person who was to deliver materials called me that I finally was able to talk to someone. I asked him to hold off on sending any material as at that point I did not even want to deal with Interlock. He passed along my frustration to Rodney, and I was finally able to connect with him. The installer, on the other hand, is the one who finally saved the day for Interlock. Ilya appeared to be the only one who cared. I would still welcome the opportunity to discuss the issue with the owner/president of the company. I also have some areas of the roof I have questions on, that I have been communicating with Ilya, and they need to be attended to in the summer. Please have the owner/President call me (780)909-2378