Metal Shingles Edmonton, AB Review 🇨🇦 — September 1, 2020 | Interlock®

Edmonton, AB

★★☆☆☆
Lane and Tracy S. Edmonton, AB Review: September 1, 2020 · Completion: July 4, 2020
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Poor communication , messy installers, poorly trained installers and supervisors. Communication , properly trained staff, I have seen better treatment from management when I spent $10 for a bad hamburger than I received from Interlok after spending $25,000 for a new roof. Seems like they just don't care once they have your money.

Detailed Ratings

Likely To Recommend

★★☆☆☆ Disagree
“Poor communication , messy installers, poorly trained installers and supervisors.”

Sales Punctuality

★★★★☆ Agree

Sales Knowledge

★★☆☆☆ Disagree
“I specifically asked him for an experienced tam of installers he promised that I would get their most experienced team, not even close to what happened.”

Employees Professionalism

★★☆☆☆ Disagree
“inexperienced installers, wrong roof caps installed roof damaged during install by workers crushing edges of tiles. Very messy during install”

Communication

★☆☆☆☆ Strongly disagree
“Never returned a single call. Took over two months to have proper ridge caps installed and installer used wrong color of screws.”

Installation Crew

★☆☆☆☆ Strongly disagree
“sent 5 people the first day, only one new what he was doing. Dropped a roll of sealing paper off the roof and bent the corner of my gazebo. roll weighed approx. 100lbs could have killed someone. No one including the foreman noticed that they installed the caps for a" cedar shake" roof on my "slate roof".”

Quality Of Materials

★★★★☆ Agree

Quality Of Workmanship

★★☆☆☆ Disagree
“The front of my garage has a lot of damaged pieces from installers crushing seams and scraping color off with dirty boots. Was the last piece done and only about 4 foot by 20 foot. About 20 damaged tiles in that small area. Makes me worry what the rest of the roof looks like that I haven't had a close look at yet.”

Clean & Safe

★★☆☆☆ Disagree
“Very dirty, nails and sharp pieces left everywhere, lots of cigarette butts everywhere. No attempt to keep materials neat and tidy until I complained and then did a half assed clean up. I had to do it myself to get a good job done.”

Professional Completion

★★★☆☆ Neutral

Problem Resolution

★☆☆☆☆ Strongly disagree
“Never returned a single call about my issue's. Just left me to wait until they got around to sending someone to fix my roof caps. No scheduling for the caps just a call from installer as he was on his way. Still no response or contact about the installer damage done to the roof. Customer service is terrible.”

Schedule

★★★☆☆ Neutral

Roof Details

Roof Installation Location: Edmonton, AB

Roof Installation Year: 2020

Roof Age: 5 years, 11 months, 10 days

Review Submitted: 0 years, 1 month, 28 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Copper Penny

Local Interlock Roofing Company Near Edmonton

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

Explore Interlock® in Alberta

Upcoming Events in Alberta

All events →
More metal roofing in Edmonton, AB →