Metal Shakes MD of Pincher Creek, AB Review 🇨🇦 — May 7, 2015 | Interlock®

MD of Pincher Creek, AB

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I feel they could improve in the area of communication. I am still waiting for a call and I do have some issues with the installation. I have not been contacted back by anyone. There is left over material laying around. I have called both numbers Collin left me to call. They finished the install 3 weeks ago and he has still yet to contact me back in regards to the issues. The product is great but the company needs to address communication issues. If they knew they were going to have install issues they took forever to get the product delivered then it sat all winter before the work was done. I paid for it in Aug and the work was completed in April. Also I would like a call from Collin James ASAP!

Detailed Ratings

Sales Punctuality

★★★☆☆ Neutral
“No he was not punctual due to weather related issues.”

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★☆☆ Neutral
“No they do not communicate effectively. Collin phoned me once and never contacted us again after requesting a call back.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree

Problem Resolution

★★★☆☆ Neutral
“No I do not because I am still waiting for a call and I do have some issues with the installation. I have not been contacted back by anyone. There is left over material laying around. I have called both numbers Collin left me to call. They finished the install 3 weeks ago and he has still yet to contact me back in regards to the issues.”

Schedule

★★☆☆☆ Disagree
“No I do not because I am still waiting for a call and I do have some issues with the installation. I have not been contacted back by anyone. There is left over material laying around. I have called both numbers Collin left me to call. They finished the install 3 weeks ago and he has still yet to contact me back in regards to the issues.”

Likely To Recommend

★★★★ Agree

Roof Details

Roof Installation Location: MD of Pincher Creek, AB

Roof Installation Year: 2015

Roof Age: 11 years, 2 months, 1 day

Review Submitted: 0 years, 0 months, 21 days after completion date

Roof System: Interlock® Shake Metal Roofing

Roof Color: Hunter Green

Local Interlock Roofing Company Near MD of Pincher Creek

Interlock Metal Roofing (Alberta) Ltd.

Interlock Metal Roofing (Alberta) Ltd. has proudly served homeowners across Southern Alberta since 1999, providing durable and energy-efficient aluminum roofing systems designed for the Prairies’ wide range of weather conditions. From Red Deer to Calgary, Lethbridge, and Medicine Hat, our roofs are engineered to withstand hail, wind, and snow—while enhancing the look and long-term value of your home. As part of one of Canada’s leading metal roofing installers, we’re committed to sustainable craftsmanship, professional installation, and a lifetime of protection backed by an industry-leading warranty.

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