Standing Seam Surrey, BC Review 🇨🇦 — March 28, 2019 | Interlock®

Surrey, BC

What was involved in this Interlock® Standing Seam roof installation in Surrey, BC?

Interlock installed an Interlock® Standing Seam system in Deep Charcoal on a home in Surrey, BC, completed February 28, 2019. The project covered roughly 40 squares of roofing. Chris P. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on March 28, 2019. Quality Of Workmanship scored 5 out of 5, with the homeowner noting: “I really like the roof.” The installation was carried out by Interlock Roofing. The roof has been in place 7 years and remains under Interlock's lifetime limited warranty.

★★★★☆
Chris P.Surrey, BCReview: March 28, 2019 · Completion: February 28, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Interlock Roofing could have improved their communication up to the point of the start date of the project. They were very good about promising timing, but not very good about keeping to the timing that they promised. Whether it was weather related or other things, they need to improve that.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on March 28, 2019. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★☆Agree

Employees Professionalism

★★★★☆Agree

Communication

★★★★☆Agree
“They could improve the communication. Because of the weather, there were a lot of delays and they wouldn't always call me when necessary. When the project was going, the staff communicated quite well though.”

Installation Crew

★★★★☆Agree
“They did quite well.”

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★★★Strongly agree
“I really like the roof.”

Clean & Safe

★★★★☆Agree
“They cleaned up each night, but the cleanup at the end took a long time. That was partially because it was snowing and they said that they wanted to come back when the snow was gone. It took them a little while to come back though.”

Professional Completion

★★★★★Strongly agree
“I am very happy.”

Problem Resolution

★★★★☆Agree

Schedule

★★★☆☆Neutral
“They weren't able to because of all of the snow. They were very busy and they kept delaying it.”

Likely To Recommend

★★★★☆Agree

Roof Details

Roof Installation Location: Surrey, BC

Roof Installation Year: 2019

Roof Age: 7 years, 6 months, 11 days

Review Submitted: 0 years, 1 month, 0 days after completion date

Roof System: Interlock® Standing Seam Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Surrey

Interlock Metal Roofing (BC) Ltd.

Interlock Metal Roofing (BC) Ltd. has been protecting Metro Vancouver homes since 1983, delivering premium aluminum roofing systems designed for the West Coast’s rainy climate and coastal challenges. From Vancouver to Burnaby, Coquitlam, and Richmond, our roofs are engineered to resist corrosion, moss, and heavy rainfall—while enhancing curb appeal and property value. As a BBB A+ accredited company and one of Canada’s most trusted metal roofing installers, we offer homeowners lifetime protection, energy efficiency, and peace of mind.

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