Metal Shakes Truro, NS Review 🇨🇦 — December 15, 2020 | Interlock®

Truro, NS

What was involved in this Interlock® Shake roof installation in Truro, NS?

Interlock installed an Interlock® Shake system in Deep Charcoal on a home in Truro, NS, completed December 7, 2020. The project covered roughly 17 squares of roofing. Tim Saxton and Elizabeth J. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on December 15, 2020. Likely To Recommend scored 5 out of 5. The installation was carried out by Interlock Roofing. The roof has been in place 5 years and remains under Interlock's lifetime limited warranty.

★★★★★
Tim Saxton and Elizabeth J.Truro, NSReview: December 15, 2020 · Completion: December 7, 2020
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

We would be pleased to recommend Interlock Roofing to anyone. We chose the Cedar Shake profile and are delighted with the results. The roofing material is high quality and the expertise of the installers is indisputable. We very much appreciated the fact that there were no expensive ‘surprises’ during the installation. The whole job was completed on time and on budget.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on December 15, 2020. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★★Strongly agree
“We would be pleased to recommend Interlock Roofing to anyone. We chose the Cedar Shake profile and are delighted with the results. The roofing material is high quality and the expertise of the installers is indisputable.”

Sales Punctuality

★★★★★Strongly agree
“In light of the travel restrictions surrounding Covid-19, Ted Jarvis was not able to visit our property personally. He arranged to meet with us via Zoom and we found his presentation informative and geared specifically to our project. We particularly appreciated his efforts to work within our budget as much as possible.”

Sales Knowledge

★★★★★Strongly agree
“Every question we had was answered right away.”

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★★Strongly agree

Installation Crew

★★★★★Strongly agree
“Great crew — no one was ever idle and they all seemed to know exactly what needed to be done.”

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree
“The installers were highly skilled and very polite and respectful. They appeared to take genuine pride in doing a good job, and we are greatly impressed by the outcome!”

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★★Strongly agree
“Absolutely love the look of our Cedar Shake roof. It has character!”

Problem Resolution

★★★★★Strongly agree
“Considering the pitch of our particular roof and all the fussy little nooks and crannies, re-roofing it is not for the faint of heart. Also, due to the age of the house it was discovered that the attic ventilation was not up to current Building Code and would not be sufficient for the installation of an Interlock product. Ted Jarvis was unable to travel from Ontario to Nova Scotia himself to work out a possible alternative, so Gilles Bourgeois visited the property and fortunately was able to recommend a workable option. We had to install baffles in the attic and then the Interlock installers were able to strip, strap and re-plywood the portion of roof necessary to insure sufficient movement of air. We very much appreciated that dedication to doing the job right.”

Schedule

★★★★★Strongly agree
“Everything went as scheduled”

Roof Details

Roof Installation Location: Truro, NS

Roof Installation Year: 2020

Roof Age: 5 years, 8 months, 3 days

Review Submitted: 0 years, 0 months, 8 days after completion date

Roof System: Interlock® Shake Metal Roofing

Roof Color: Deep Charcoal

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Interlock Metal Roofing

Interlock® is the manufacturer of the original lifetime aluminum metal roofing system, installed by certified local installers across the United States and Canada and backed by a Lifetime Limited Warranty and our Never Re-Roof Again® promise.

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