Metal Shingles Colborne, ON Review 🇨🇦 — February 26, 2020 | Interlock®

Colborne, ON

What was involved in this Interlock® Cedar Shingle roof installation in Colborne, ON?

Interlock installed an Interlock® Cedar Shingle system in Musket Grey on a home in Colborne, ON, completed December 11, 2019. The project covered roughly 32 squares of roofing. John and Sally V. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on February 26, 2020. Installation Crew scored 3 out of 5, with the homeowner noting: “The crew would show up unprepared.” The installation was carried out by Interlock Roofing. The roof has been in place 6 years and remains under Interlock's lifetime limited warranty.

★★★★☆
John and Sally V.Colborne, ONReview: February 26, 2020 · Completion: December 11, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I want to wait and see how the inspection goes. I think they could have improved on communication. We also had an issue with them giving us an inaccurate invoice. The roof does look good, and we are pleased. However we are concerned about having issues down the road concerning the shingles because of their poor response time in the past.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on February 26, 2020. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★☆Agree

Employees Professionalism

★★★★☆Agree

Communication

★★☆☆☆Disagree
“They did not return phone calls. We had a hard time reaching them when we needed a repair done for our roof.”

Installation Crew

★★★☆☆Neutral
“The crew would show up unprepared.”

Quality Of Materials

★★★★☆Agree

Quality Of Workmanship

★★★☆☆Neutral
“We are still waiting for the inspection to be done. There is also a section of roof that was not fixed down properly. During a storm, the section lifted up in the window. We questioned how this happened since we were told the installer was one of their best. It also seemed like he tried to blame it on the other installers. They came back to repair the issue, but it was not done well. They finally came back a third time and corrected the issue properly.”

Clean & Safe

★★★★☆Agree

Schedule

★★★☆☆Neutral
“It took them longer to come do the job than initially stated.”

Roof Details

Roof Installation Location: Colborne, ON

Roof Installation Year: 2019

Roof Age: 6 years, 8 months, 28 days

Review Submitted: 0 years, 2 months, 15 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Colborne

Interlock Metal Roofing (Ontario) Ltd.

Serving homeowners across Kitchener, Guelph, and nearby cities since 1998, Interlock Metal Roofing (Ontario) Ltd. provides durable, low-maintenance aluminum roofing systems that redefine long-term protection. Each roof is built to withstand snow, rain, and high winds—common in Ontario’s heartland—while boosting home energy efficiency and resale value. With factory-trained installers and a lifetime warranty, we’re proud to deliver roofing solutions that combine sustainability, performance, and timeless design.

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