Metal Shingles Kanata, ON Review 🇨🇦 — February 24, 2016 | Interlock®

Kanata, ON

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Communication prior to starting. I was told of all these various people (coordinator and foreman) will be calling me but I only received a call after I inquired to the sales rep as to why nobody has called me or started my roof which was 3 weeks over due.I also wish I was informed more of the safety features (snow guards) and the importance of having them up around the house. With the sales rep knowledge and expertise I would hope that they would have noticed how close the one side of my house is to my neighbour and informed us earlier. We would have had them put on right away. Unfortunately we didn't and we're now hoping to get them added on after numerous complaints from our neighbour. We're a little disappointed that snow guards were not recommended to be put on the south side of our house, especially with the close proximity of our neighbour. The snow is continuously falling and hitting the side of his house and he continues to be concerned about his house foundation and windows. This is causing us unnecessary grief and we feel it could have been prevented by the numerous interlock staff that visited our site.

Detailed Ratings

Sales Punctuality

★★★★ Agree

Sales Knowledge

★★★★ Agree
“He was knowledgeable, however we now need to add more snow guards on the back end of our house. With the large snow falls and drastic change in temperature the snow on our roof is basically hitting our neighbours house and very close to there window . We wish we would have received some warning of the possibility of the snow hitting our neighbours house. We would have just added the snow guards from the start of the project. We are still waiting to have them put on.”

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★★ Agree
“The crew definitely kept me in formed, however I was told when I signed that the Jen the coordinator would call me and that Tony the foreman would also be in touch with me. I never spoke to either one of them.”

Installation Crew

★★★★ Agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★ Agree
“Our eaves-trough received a gash in it from the grinder. The crew leader has returned and temporarily fixed it until he is to change the whole eaves-trough. We are currently arranging a date to have it replaced. We are in the process of arranging with the crew to have it changed.”

Clean & Safe

★★★☆☆ Neutral
“The time of year was very difficult for the crew. One day its dry the next day there was a few cm of snow. Alot of debris was lost under the snow.”

Professional Completion

★★★★★ Strongly agree

Problem Resolution

★★★★ Agree

Schedule

★★☆☆☆ Disagree
“We were told 2 to 9 weeks, however it took a phone call from me at week 12 and the following week (13) they started.”

Likely To Recommend

★★★★ Agree

Roof Details

Roof Installation Location: Kanata, ON

Roof Installation Year: 2016

Roof Age: 10 years, 5 months, 8 days

Review Submitted: 0 years, 1 month, 18 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Kanata

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

Explore Interlock® in Ontario

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