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Metal Shingles Kanata, ON Review

Kanata, ON

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What was involved in this Interlock® Cedar Shingle roof installation in Kanata, ON?

This project used an Interlock® Cedar Shingle system in Black on a home in Kanata, ON, completed January 6, 2016. The project covered roughly 22 squares of roofing. Roman and Adele S. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on February 24, 2016. Sales Knowledge scored 4 out of 5, with the homeowner noting: “He was knowledgeable, however we now need to add more snow guards on the back end of our house.” The installation was carried out by Interlock Roofing.

★★★★
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Communication prior to starting. I was told of all these various people (coordinator and foreman) will be calling me but I only received a call after I inquired to the sales rep as to why nobody has called me or started my roof which was 3 weeks over due.I also wish I was informed more of the safety features (snow guards) and the importance of having them up around the house. With the sales rep knowledge and expertise I would hope that they would have noticed how close the one side of my house is to my neighbor and informed us earlier. We would have had them put on right away. Unfortunately we didn't and we're now hoping to get them added on after numerous complaints from our neighbor. We're a little disappointed that snow guards were not recommended to be put on the south side of our house, especially with the close proximity of our neighbor. The snow is continuously falling and hitting the side of his house and he continues to be concerned about his house foundation and windows. This is causing us unnecessary grief and we feel it could have been prevented by the numerous interlock staff that visited our site.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on February 24, 2016. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★Agree

Sales Knowledge

★★★★Agree
“He was knowledgeable, however we now need to add more snow guards on the back end of our house.”

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★Agree
“The crew definitely kept me in formed, however I was told when I signed that the Jen the coordinator would call me.”

Installation Crew

★★★★Agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★Agree
“Our eaves-trough received a gash in it from the grinder.”

Clean & Safe

★★★☆☆Neutral
“The time of year was very difficult for the crew.”

Professional Completion

★★★★★Strongly agree

Problem Resolution

★★★★Agree

Schedule

★★☆☆☆Disagree
“We were told 2 to 9 weeks, however it took a phone call from me at week 12.”

Likely To Recommend

★★★★Agree

Roof Details

Roof Installation Location: Kanata, ON

Roof Installation Year: 2016

Roof Age: 10 years, 8 months, 16 days

Review Submitted: 0 years, 1 month, 18 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Kanata

Interlock Metal Roofing (Ontario) Ltd.

Serving homeowners across Kitchener, Guelph, and nearby cities since 1998, Interlock Metal Roofing (Ontario) Ltd. provides durable, low-maintenance aluminum roofing systems that redefine long-term protection. Each roof is built to withstand snow, rain, and high winds—common in Ontario’s heartland—while boosting home energy efficiency and resale value. With factory-trained installers and a lifetime warranty, we’re proud to deliver roofing solutions that combine sustainability, performance, and timeless design.

Explore Interlock® in Ontario

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