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Metal Shingles Ottawa, ON Review

Ottawa, ON

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What was involved in this Interlock® Slate roof installation in Ottawa, ON?

This project used an Interlock® Slate system in Tudor Brown on a home in Ottawa, ON, completed December 4, 2014. The project covered roughly 20 squares of roofing. Ronald and Barbara A. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on January 16, 2015. Sales Punctuality scored 5 out of 5. The installation was carried out by Interlock Roofing.

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

There seemed to be a slip in communications between the scheduling unit and the installation crew. They didn't seem to know that the materials had been delivered many weeks earlier. I was the one to call asking when the roof was to be installed to ensure I would be home, not travelling. There was an agreed delay as we were to be away but then something happened to the scheduling. As a result, the install didn't happen until the cold weather hit. The crew could only work a few hours a day due to the cold and the bad weather and finished just before a major winter snow storm. This aspect did not impress me. I think they/we were lucky that the snow held off and they they could complete the work. Aside for the glitch in scheduling, I was very impressed with the project. The quality of the entire system is top rate as are the rest of the supplies such as roof guard, roof vents, nails, and caulking, I have already recommended InterLock to people who have asked or spoken to. Only one thing may need to be addressed after the winter - I think Barry may have underestimated the number of snow guards required on our roof, perhaps not obvious at the time, where the snow from one roof slides down onto a lower roof. That will become obvious later this winter as the snow builds up. Too much especially wet snow crashing down all at once could damage the roof below.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on January 16, 2015. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★★★★Agree

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★★Strongly agree

Professional Completion

★★★★★Strongly agree

Problem Resolution

★★★★★Strongly agree

Schedule

★★★☆☆Neutral

Likely To Recommend

★★★★★Strongly agree

Roof Details

Roof Installation Location: Ottawa, ON

Roof Installation Year: 2014

Roof Age: 11 years, 9 months, 15 days

Review Submitted: 0 years, 1 month, 12 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Tudor Brown

Local Interlock Roofing Company Near Ottawa

Interlock Metal Roofing (Ontario) Ltd.

Serving homeowners across Kitchener, Guelph, and nearby cities since 1998, Interlock Metal Roofing (Ontario) Ltd. provides durable, low-maintenance aluminum roofing systems that redefine long-term protection. Each roof is built to withstand snow, rain, and high winds—common in Ontario’s heartland—while boosting home energy efficiency and resale value. With factory-trained installers and a lifetime warranty, we’re proud to deliver roofing solutions that combine sustainability, performance, and timeless design.

Explore Interlock® in Ontario

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