Metal Shingles Ottawa, ON Review 🇨🇦 — January 27, 2018 | Interlock®

Ottawa, ON

★★★★★
Andrew H. Ottawa, ON Review: January 27, 2018 · Completion: November 12, 2017
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

After the contract agreement, I would have liked to have a carbon copy of the planned installation schematic, so that I can compare it to the installation as the installation happens. i.e. It was not clear from memory where one of the roof ventilations was to be installed; so I had to defer to the expertise of the installers. (which is fine) but it good to have a paper trail.It would be helpful to know upfront the business breakdown of Interlock, IEL and the regional divisions. A quick google search and BBB can easily find unhappy people and the company looks like a shell game. This makes it harder to decide whether or not the product is good.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★☆ Agree
“Barry had a photo-album of other houses; some within the area and encouraged me to go take a look, but there were no addresses accompanying the photos.I wanted a copy of the proposed installation schematic what was unavailable.Some of Barry's choices of words could have been considered intimidating or inconsiderate. For example, while I understand that promoting Canadian pride is a reasonable sales tactic, but, contrasting directly to Chinese or Indian manufacturing in a way that sounds xenophobic becomes borderline racist (even if unintentional) and I recall this because it was a highly ineffective and eyebrow raising statement for me who is born in Canada but has Chinese heritage.It was hard for me to gauge how much of Barry's sales pitch was "salesman" hyperbole vs. factual. I don't mind colourful language to promote a product and to get customers excited, but it also can create a "too good to be true" kind of doubt. In which case I would choose to ignore some statements and it is a waste of time.It was important to me that my neighbor received a referral bonus (which he eventually did), but it seemed as if my neighbor had to do some leg-work to make it happen whereas we expected it to happy "automagically"”

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★★☆ Agree
“See question 14.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree

Problem Resolution

★★★★★ Strongly agree
“See question 13.”

Schedule

★★★☆☆ Neutral

Likely To Recommend

★★★★★ Strongly agree

Roof Details

Roof Installation Location: Ottawa, ON

Roof Installation Year: 2017

Roof Age: 8 years, 7 months, 5 days

Review Submitted: 0 years, 2 months, 15 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Tudor Brown

Local Interlock Roofing Company Near Ottawa

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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