Metal Shingles Ottawa, ON Review 🇨🇦 — May 12, 2020 | Interlock®

#3, COURTEOUS , BUT NOT PROFESSIONAL, WOULD CALL TO SAY THEY WERE COMING BUT USUALLY DID NOT COME, TOOK 4-1/2 MONTHS TO COMPLETE THIS JOB, EVEN CALLING MULTIPLE TIMES TO SAY THE JOB WOULD BE DONE SOON AND HAVE THE CHEQUE READY ( IN JANUARY). #4 SEE #3, AS WELL MULTIPLE CALLS TO HEAD OFFICE WENT UNANSWERED, #5, SEE PREVIOUS, #6, YOUR PRODUCT SEEMS VERY GOOD, #8 LEAVING IT OUT IN THE WEATHER FOR 5 MONTHS WITH BOXES FALLING APART AND MATERIALS FALLING ONTO THE GROUND, DAMAGE TO TILES FROM THIS, VERY LARGE NUMBER NEEDED TO BE DISCARDED, LADDER LEFT UP FROM FIRST TO SECOND FLOOR FOR MONTHS, MATERIALS GETTING BLOWN OFF THE ROOF, UNDERLAYER FLAPPING LOUDLY ON THE ROOF, #9 COMPLETED PRODUCT SEEMS VERY GOOD, HAPPY WITH THE FINAL QUALITY OF THE INSTALLATION, #10 BOTH INTERLOC AND THE INSTALLER WERE IMPOSSIBLE TO CONTACT IN ANY USEFUL WAY, MY WIFE AND I MADE MANY CALLS TO HEAD OFFICE AND NEVER HAD ANY RESPONSE, CALLS NOT ANSWERED, MESSAGES NOT RETURNED, VERY POOR QUALITY FROM INTERLOC, ISSUES WITH INSTALLER AS ABOVE, #11 WE WERE TOLD START IN DECEMBER FOR AN APPROXIMATELY 1 WEEK JOB, WE RECEIVED A CALL IN LATE NOVEMBER SAYING MATERIAL WOULD BE DELIVERED, THEY NEVER WERE, WHEN INSTALLER CAME IN JANUARY, NO MATERIAL HAD BEEN DELIVERED AND THEY HAD TO TRACK THEM DOWN AND GET THEM DELIVERED, #12 I COULD NOT RECOMMEND YOUR WITHOUT TELLING THE WHOLE STORY, HAPPY WITH THE PRODUCT BUT HAVE TO TELL THE WHOLE STORY, #13 - SEE #11 YOUR SALE PITCH INCLUDED A LOT OF TALK ABOUT YOUR INTERLOC TEAM OF INSTALLERS, AND WANTING TO KEEP THEM WORKING OVER THE WINTER MONTHS, THIS WAS CLEARLY NOT TRUE, THE REPRESENTATION WAS THAT THE INSTALLERS WERE TEAMS OF INTERLOC EMPLOYEES, OF COURSE I NOW KNOW THAT YOU CONTRACT INSTALLATION OUT AND THE JOB IS AS GOOD AS THE TEAM, THE TEAM AT MY PLACE INCLUDED ONE ROOFER AND HIS WIFE WHO WAS HELPING, THERE WAS CLEARLY NO SUPERVISION OF THIS, INTERLOC MUST HAVE NOTICED THE JOB WAS NOT DONE SINCE THERE WAS NO PAYMENT