Metal Shingles Pembroke, ON Review 🇨🇦 — September 10, 2021 | Interlock®

Pembroke, ON

★★★★☆

Carl S. Pembroke, ON Review: September 10, 2021 · Completion: August 23, 2021

AI insights

Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Follow up and customer support Knowing now what I know, I believe I would do this project again however there are additional questions and details that I would ask. And, I would probably hold back 10% until you actually complete the contract.

Detailed Ratings

Likely To Recommend

★★★★☆ Agree

Sales Punctuality

★★★★★ Strongly agree

“A very professional individual.”

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★☆ Agree

Communication

★★★☆☆ Neutral

“Your initial website response person & appointment scheduler and your salesperson were both excellent. Thereafter your company communication faltered. I did add numerous comments on your installer's completion survey, which have apparently fallen on deaf ears.”

Installation Crew

★★★★☆ Agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

“My yard was always kept safe and clean. However a small metal detector might be a good idea. My wife picked up perhaps three dozen metal shards around the house the following weekend. (Nothing larger than a matchbook)”

Professional Completion

★★☆☆☆ Disagree

“The project is still not completed. Contract items remain incomplete though I have paid in full.”

Problem Resolution

★★★☆☆ Neutral

“I found onsite assistance to be very good addressing issues by your installation crew. However calling your office for assistance remains unanswered still a month later.”

Schedule

★★★☆☆ Neutral

“Derek (salesperson) suggested the project should take about four days. We had a cargo trailer parked in our yard and a roof in progressive stages of completion for two weeks. The last I was told (by your installer) a month ago is to wait for corporate followup.”

Roof Details

Roof Installation Location: Pembroke, ON

Roof Installation Year: 2021

Roof Age: 4 years, 9 months, 22 days

Review Submitted: 0 years, 0 months, 18 days after completion date

Roof System: Interlock® Cedar Shingle Metal Roofing

Roof Color: Deep Charcoal

Photos From This Project

Real photos of this exact installation in Pembroke, ON from the Interlock® photo gallery.

Front elevation

Front-right elevation

Front-left elevation

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Local Interlock Roofing Company Near Pembroke

Interlock Metal Roofing (Ontario) Ltd.

2800 Argentia Rd #5, Mississauga, ON L5N 8L2 Canada
(416) 620-2174
[email protected]
www.interlockmetalroofing.ca

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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