Metal Shingles Thorton, ON Review 🇨🇦 — December 6, 2018 | Interlock®

Thorton, ON

★★★☆☆
Blair and Jennifer C. Thorton, ON Review: December 6, 2018 · Completion: November 22, 2018
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

They could have improved on customer service and deadlines. Communication with the customer would have been helpful. We shouldn't have had to contact multiple numbers and leave numerous messages. We ended up having to leave nasty messages. Also the fact that they had one installer was concerning.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree
“He was awesome and amazing. I would give him a 5 if I could.”

Sales Knowledge

★★★★★ Strongly agree

Communication

★★☆☆☆ Disagree
“Excluding James, we were very, very, pleased with James. Our installer was good but there were a lot of issues there. The home office didn't communicate with us whatsoever, when we would try to contact someone re: issues we were having.”

Installation Crew

★★★☆☆ Neutral
“There was only one person to do our whole roof. That was the biggest issue and we have a large roof. It took him a month to do our roof and they told us it should take about 4 days. It took him 30 days.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★☆☆☆ Disagree
“I still picked up nails this morning. He has to come back in the spring to finish the clean up. Some of it was due to the weather. I still have garbage all over my one acre property.”

Professional Completion

★★★☆☆ Neutral

Problem Resolution

★★☆☆☆ Disagree
“It has been difficult getting a hold of people.”

Schedule

★★☆☆☆ Disagree
“The roof was supposed to be started October 15th, the product wasn't delivered until the 16th. The project wasn't completed until the 21st of November.”

Roof Details

Roof Installation Location: Thorton, ON

Roof Installation Year: 2018

Roof Age: 7 years, 6 months, 26 days

Review Submitted: 0 years, 0 months, 14 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Thorton

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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