Metal Shingles York, ON Review 🇨🇦 — February 21, 2020 | Interlock®

York, ON

★★★★☆
Agostino and Louisa B. York, ON Review: February 21, 2020 · Completion: November 30, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Post installation service Disappointed with post installation service.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★☆ Agree

Communication

★★★☆☆ Neutral

Installation Crew

★★★★★ Strongly agree
“Just one person”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★☆☆ Neutral
“All was good until I developed a minor problem and tried to get it resolved.”

Problem Resolution

★★★☆☆ Neutral
“Undecided between 1 and 2. I developed a problem with snow and Ice which I did not have with my previous roof. After contacting Interlock, I felt as though they were Brushing me off and trying to avoid any responsibility for helping to solve the problem. I was able to convince the crew that came out to add more snow guards. Some more snow guards were put on to see if This could resolve the problem. We are hopeful that this solution will work. I felt though that the other solution suggested by Interlock (wire in eavestrough) would be very difficult for me to implement. Told that company doesn’t touch eavestrough and doesn’t know anyone who could do it. I would think it would be a small job to send someone out to do this from Interlock. I was disappointed at how rigid Interlock was in trying to resolve the problem. I had to insist that someone come on site to actually look at the roof and have a discussion about my concern. I would think that a company that has been in business for so long would be more adept in dealing with a customer concern. Perhaps more training of staff on how to deal with customer concerns is warranted.”

Schedule

★★★★☆ Agree

Likely To Recommend

★★★★☆ Agree

Roof Details

Roof Installation Location: York, ON

Roof Installation Year: 2019

Roof Age: 6 years, 6 months, 15 days

Review Submitted: 0 years, 2 months, 22 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near York

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

Explore Interlock® in Ontario

Upcoming Events in Ontario

All events →
More metal roofing in Ontario →