Standing Seam Portland, OR Review 🇺🇸 — June 28, 2017 | Interlock®

Portland, OR

★☆☆☆☆
Brian and Jessica A. Portland, OR Review: June 28, 2017 · Completion: May 12, 2017
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I was really disappointed in the entire experience with Interlock Roofing. Even though it was a superior product. Having own company, I feel the communication was terrible and a better job could have been done.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★☆ Agree

Employees Professionalism

★★★☆☆ Neutral
“The few things I was not really happy about during the installation were that I have. In the contract, I have a complete tear off the garage and top roof, and they did not tear off the garage. Being in construction for over 15 or 16 years, that is not how I would leave my job site, and I would not lie to a client about what I was going to do.”

Communication

★★★★☆ Agree

Installation Crew

★★★☆☆ Neutral
“They tried to sneak in 3 straight pieces of siding on my roof, and it should have been a custom piece. My wife had to call them back and told them they have to put in a custom piece, as the contract stated. I'm not a babysitter, I paid a lot of money for that roof.”

Quality Of Materials

★★★★★ Strongly agree
“The materials are top notch.”

Quality Of Workmanship

★★★★☆ Agree

Clean & Safe

★★☆☆☆ Disagree
“They broke my lights on my patio and did not apologize. Left garbage everywhere. They held off weeks without this job. If you have to work a weekend, then work a weekend. I should not have been left for weeks with a roof that was leaking.”

Professional Completion

★★★☆☆ Neutral
“It should not have been this difficult to get this roof done the way it should have been done in the first place.”

Problem Resolution

★★★☆☆ Neutral
“Communication was pretty poor, to be honest. They kept asking us to pay when we paid the contractor in hand when he left. He never turned it over to them. The communication was poor.”

Schedule

★☆☆☆☆ Strongly disagree

Likely To Recommend

★☆☆☆☆ Strongly disagree
“I was really disappointed in the entire experience with Interlock Roofing. Even though it was a superior product. Having own company, I feel the communication was terrible and a better job could have been done.”

Roof Details

Roof Installation Location: Portland, OR

Roof Installation Year: 2017

Roof Age: 9 years, 1 month, 2 days

Review Submitted: 0 years, 1 month, 16 days after completion date

Roof System: Interlock® Standing Seam Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Portland

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Roofing System in Oregon and the Pacific Northwest. Based in Portland and serving communities across the Portland Metro, Willamette Valley, Columbia River Gorge, Oregon Coast, and neighboring Washington markets, our team has protected thousands of homes with premium, rust-proof aluminum and solid copper roofing since 1997. We specialize exclusively in Interlock® Lifetime Metal Roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for the Northwest’s heavy rain, wind, moss growth, and freeze-thaw cycles. Every roof is finished with the Alunar® Coating System for long-term color retention and energy efficiency, and is fully solar compatible. Homeowners choose Interlock Metal Roofing (PNW) Inc. for one reason: worry-free performance that lasts a lifetime. With award-recognized service and fully licensed installation in Oregon and Washington, we deliver the last roof you’ll ever need — backed by a lifetime limited warranty and the promise: Never Re-Roof Again.®

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