Metal Shingles Sandy, OR Review 🇺🇸 — November 13, 2018 | Interlock®

Sandy, OR

★☆☆☆☆
Gregory and Christine B. Sandy, OR Review: November 13, 2018 · Completion: October 17, 2018
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Communications. Roland would argue with me as far as the way the roof looked. I feel he should not be talking to homeowners. Especially if they feel that something is not right. Things that he stated were fine Ivan fixed. I am just very upset that we were offered nothing as far as a discount. Just frustrating. I just hope parts of the roof don't come off when the high winds start. Didn't even get an apology in any form.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree
“He was knowledgeable but nothing he said happened. He was a great salesperson.”

Employees Professionalism

★☆☆☆☆ Strongly disagree
“I feel they did not know what they were doing. No clue screwed everything up. Faked it.”

Communication

★☆☆☆☆ Strongly disagree
“It took me going to facebook and posting pictures of my roof to get a callback. They did not communicate at all.”

Installation Crew

★☆☆☆☆ Strongly disagree
“The installation crew was not organized or professional. Had no clue what they were doing. Three different crews had no idea what they were doing.”

Quality Of Materials

★★★☆☆ Neutral
“I do not know yet how the winter will go. They took material that was intended for something else and used it to fix other things.”

Quality Of Workmanship

★☆☆☆☆ Strongly disagree
“The shingles are not straight.”

Clean & Safe

★★☆☆☆ Disagree
“We still have aluminum cut pieces were are still picking up. There was one guy from the last crew that tried to clean up.”

Professional Completion

★☆☆☆☆ Strongly disagree
“A zero as far as professional manner. I would like to give it a 2 as far as how it looks. I just don't look at it.”

Problem Resolution

★★☆☆☆ Disagree
“In the beginning the first year I would give a 1/after the first year Ivan he bent over backwards to make us happy.”

Schedule

★☆☆☆☆ Strongly disagree
“We were told they would start in September didn't start till the middle of December and this was after several phone calls.”

Likely To Recommend

★☆☆☆☆ Strongly disagree

Roof Details

Roof Installation Location: Sandy, OR

Roof Installation Year: 2018

Roof Age: 7 years, 7 months, 28 days

Review Submitted: 0 years, 0 months, 27 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Sandy

Interlock Metal Roofing (PNW) Inc.

Interlock Metal Roofing (PNW) Inc. is the official installer of the Interlock® Lifetime Roofing System in Oregon and the Pacific Northwest. Based in Portland and serving communities across the Portland Metro, Willamette Valley, Columbia River Gorge, Oregon Coast, and neighboring Washington markets, our team has protected thousands of homes with premium, rust-proof aluminum and solid copper roofing since 1997. We specialize exclusively in Interlock® Lifetime Metal Roofing profiles — Slate, Cedar Shingle, Shake, Mediterranean Tile, and Standing Seam — engineered for the Northwest’s heavy rain, wind, moss growth, and freeze-thaw cycles. Every roof is finished with the Alunar® Coating System for long-term color retention and energy efficiency, and is fully solar compatible. Homeowners choose Interlock Metal Roofing (PNW) Inc. for one reason: worry-free performance that lasts a lifetime. With award-recognized service and fully licensed installation in Oregon and Washington, we deliver the last roof you’ll ever need — backed by a lifetime limited warranty and the promise: Never Re-Roof Again.®

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