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Metal Shingles Victoria, BC Review

Victoria, BC

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What was involved in this Interlock® Slate roof installation in Victoria, BC?

This project used an Interlock® Slate system in Deep Charcoal on a home in Victoria, BC, completed April 23, 2026. The project covered roughly 29 squares of roofing in aluminum construction. Marek and Jolanta C. rated the work 5 out of 5 in an independent survey conducted by GuildQuality on May 13, 2026. Likely To Recommend scored 5 out of 5. The installation was carried out by Interlock Metal Roofing (BC) Ltd..

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & Courtesy

Well, it's only been two or three weeks, so we don't know about the quality or if there are going to be any leaks. There are some troubling signs because there is some damage to the flashing in front of the garage, and we are trying to contact Interlock, but we don't seem to get any response from them. That is pretty troubling at this point. Overall, it was not a bad experience, but there are still some things that they need to fix. I hope that somebody from the company is going to contact us and schedule that little fix. It's not a big deal, but it has to be done. I would like to recognize Randal Phipps for his exceptional service. Communication would be number one, and also timing and schedule.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on May 13, 2026. View the original survey response.

Detailed Ratings

Likely To Recommend

★★★★★Strongly agree
“Well, it's only been two or three weeks, so we don't know about the quality or if there are going to be any leaks. There are some troubling signs because there is some damage to the flashing in front of the garage, and we are trying to contact Interlock, but we don't seem to get any response from them. That is pretty troubling at this point.”

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★☆☆Neutral
“They were supposed to do the roof in three days, but it lasted for two weeks because they showed up late, sometimes with only two guys. I believe they had another job somewhere in the area, so they were not really on time.”

Communication

★★★☆☆Neutral
“We don't get any response to fix the flashing situation. It is not easy to reach the manager, and he is not really responsive. I have sent him a few emails recently and received no response; he completely ignored my emails.”

Installation Crew

★★★★Agree

Quality Of Workmanship

★★★☆☆Neutral
“They left a couple of places where the flashing is bent, and there is no response from the company to fix it.”

Clean & Safe

★★★★Agree
“We had the hailstorms, which caused a lot.”

Professional Completion

★★★★Agree
“They didn't finish a couple of details. There are a couple of details that they need to fix.”

Problem Resolution

☆☆☆☆Strongly disagree
“There is a problem with the vent flashing, which is fairly visible, and the company is not addressing it. They are ignoring our emails.”

Schedule

★★★★Agree

Earlier reviews of this roof

The same homeowner and the same roof, returning to us over time. Every visit below is a separate review.

  1. ★★★★★

    Well, it's only been two or three weeks, so we don't know about the quality or if there are going to be any leaks. There are some troubling signs because there is some damage to the flashing in front of the garage, and we are trying to contact Interlock, but we don't seem to get any response from them. That is pretty troubling at this point. Overall, it was not a bad experience, but there are still some things that they need to fix. I hope that somebody from the company is going to contact us and schedule that little fix. It's not a big deal, but it has to be done. I would like to recognize Randal Phipps for his exceptional service. Communication would be number one, and also timing and schedule.

    Marek and Jolanta C.GuildQuality
  2. ★★★★★

    Well, it's only been two or three weeks, so we don't know about the quality or if there are going to be any leaks. There are some troubling signs because there is some damage to the flashing in front of the garage, and we are trying to contact Interlock, but we don't seem to get any response from them. That is pretty troubling at this point. Communication would be number one, and also timing and schedule. Overall, it was not a bad experience, but there are still some things that they need to fix. I hope that somebody from the company is going to contact us and schedule that little fix. It's not a big deal, but it has to be done.

    Marek and Jolanta C.GuildQuality

Roof Details

Roof Installation Location: Victoria, BC

Roof Installation Year: 2026

Roof Age: 0 years, 4 months, 27 days

Review Submitted: 0 years, 0 months, 20 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Material: Aluminum

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Victoria

Interlock Metal Roofing (BC) Ltd.

Interlock Metal Roofing (BC) Ltd. has been protecting Metro Vancouver homes since 1983, delivering premium aluminum roofing systems designed for the West Coast’s rainy climate and coastal challenges. From Vancouver to Burnaby, Coquitlam, and Richmond, our roofs are engineered to resist corrosion, moss, and heavy rainfall—while enhancing curb appeal and property value. As a BBB A+ accredited company and one of Canada’s most trusted metal roofing installers, we offer homeowners lifetime protection, energy efficiency, and peace of mind.

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