Metal Shingles Lunenburg, NS Review 🇨🇦 — June 13, 2017 | Interlock®

Lunenburg, NS

★★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Have already recommended product to various friends and customers, one who is already engaged for new roof. 1. the salesmen should return with an installer before project begins to have chimney condition evaluated, what can or cannot be done with existing rain gutter and actually enter the attic to inspect roof boarding in where possible. We were very troubled to think that we just made a major investment to have a roof that was guaranted for 50 years. Then told by crew that chimney should have motor removed etc. sometime in future. ( comments like no chimney won't last 50 yrs) My comment was " I would hope I wouldn't have to deal with chimney with in 50 weeks after new roof!!!!) This survey is on house #320. Want you to know that another house # 350 was installed by same crew a week later. We tried to stay focused on answering questions based on 320. However some of our frustration has reflected between the two jobs. House # 320 was a more satisfactory job then 350. Note: house #350 contract still has unsettled issues .

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★ Agree
“John is very knowledgeable and had answers for all our concerns on "how" various things would be done by the installation crew. However concerns that the actual installation crew do not follow thru on & have short cut methods. ( example: how they were installing the flashing under various levels up and under cedar shingles where a roof butts into side wall. John told us they could be lifted but instead installers just cut off cedar shingles & inserted a board. Is the flashing really high enough under shingles or is CAULKING expected to seal everything. When issues arouse we contacted John directly or left messages.”

Employees Professionalism

★★★★ Agree

Communication

★★★☆☆ Neutral
“Felt pressured to start project before estimated time. Little or no communication with staff other than John we assume would relay our concerns.”

Installation Crew

★★★★ Agree
“they were organized & worked hard in all weather conditions & long daylight hours. However the following things were promised to us by John ( #1: lower rain gutters if needed; the crew had absolutely no intension of lowering any rain gutter & would cut out the starter strip around exisiting gutter mounts & install more ice breakers on roof in hope that it would prevent sliding ice from damaging,plugging or destroying existing rain gutters. Only time will tell. I would not have starter strip cut & asked that they remove rain gutter ( except two small arears ). This procedure made the job much better and faster for the installation of the new roof. By doing this ,it has created a bill for me to have new rain gutter installed. Room for adjustment on original quote.#2 Before installing ventilation strip and ridge cap, they did a very poor job cutting away the underlay material. We pointed this out to John & a crew member returned to remove this excess material thru attic.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★ Agree
“see all comments in survey”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree
“Now ,that the leak around chimney and attic ridge vent has been cleared. We are still waiting for independent rain gutter company to install new rain gutters.”

Problem Resolution

★★★★ Agree
“Our concerns went to John who had the chimney leak repaired immediately; had installer return to remove ridge vent.”

Schedule

★★★☆☆ Neutral
“We were told job would commence in 4-6 weeks . They called and requested to start the job within a few days after down payment.”

Likely To Recommend

★★★★★ Strongly agree
“Have already recommended product to various friends and customers, one who is already engaged for new roof.”

Roof Details

Roof Installation Location: Lunenburg, NS

Roof Installation Year: 2017

Roof Age: 9 years, 0 months, 30 days

Review Submitted: 0 years, 0 months, 29 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Lunenburg

Maritime Metal Roofing Ltd.

Maritime Metal Roofing Ltd. has been protecting Nova Scotia homes since 2007, providing high-performance aluminum roofing systems engineered for the province’s coastal weather. From Halifax to the Annapolis Valley and Cape Breton, our roofs are designed to resist heavy rain, salt air, and high winds while adding lasting beauty and energy efficiency. As Atlantic Canada’s trusted metal roofing experts, we take pride in delivering lifetime protection, professional installation, and a commitment to sustainability that homeowners can rely on for generations.

Explore Interlock® in Nova Scotia

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