Metal Shingles Lunenburg, NS Review 🇨🇦 — June 10, 2023 | Interlock®

The process was not always comfortable. The salesperson is usually the person representing the first experience with the company. In reality we had the salesperson come out a year before to give a quote the experience left us unimpressed so we did not move forward. A year later I filled out a request for a quote and was surprised it was the same salesperson. I thought it was a different company but I was mistaken. His demeanour was slightly improved during the initial stages of the quote process. But communication became an issue as the supply of materials delayed the job for almost a year. However, the saving grace was two fold. One the ongoing efforts by Gilles, to keep us informed on when the delayed materials would arrive and a possible start date. Two, the crew leader, Will and the work crew were exceptional. So if I was to recommend Interlock Metal Roofing Halifax to a friend, I would say be prepared to navigate a salesperson that may or may not meet your expectations. Know the costs are high but the metal roofing product is a very good one. I would also encourage them to ask more questions if they require any flat surfaces done. These materials are a disappointment. Not sure if there were other options. And time will tell with how well the material holds up. The bubbling is a concern from an appearance perspective, hopefully it does the job it is intended to do. Communication would be the area for improvement. Primarily from the salesperson. He didn’t always respond to emails or phone messages when there was a concern early on about material delivery. We ended up waiting almost year from the original quote on May 30, 2022 to an actual start date of late start date of mid April 2023. Another area of improvement was the processing of the down payment. Given the length of time it actually took to get the job done because of a long delay in securing materials, it felt unnerving to have given a $16,650.00 deposit and have no work done for almost a year. I will say that Gilles respond to all of my emails and reassured everything would work out. There were periods of time I had doubts and felt like we had been scammed which is not a good feeling when you are dealing with such large amounts of money. In the end the project was completed and we are grateful it all worked out. I have mentioned the concern with the bubbling of the material on the flat surfaces of the roof. If there is something that can be done or if we should be aware of what to monitor with that material, it would greatly appreciated. If you want to follow up with us feel free to call or email.