Metal Shingles Western Shore, NS Review 🇨🇦 — September 8, 2017 | Interlock®

Western Shore, NS

☆☆☆☆
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I cannot recommend them because of a mistake or carelessness of quoting the job. I talked to Bob about this and he said the company would not move. I asked Bob to give us a little break because we were out. I was ready for a fair settlement that would not give us what we had but something we would accept. Bob said they wouldn't move on anything and it was our problem. I can't recommend them even if it's in my financial interest to do so. This is an unresolved issue and we have not decided how to handle this. We did not negotiate with Bob on the price. He seemed very informed and fair. When we called them back when there was a real issue that resulted from their work, we just got shut down. It's an unresolved issue that will prevent us from recommending the company. We're not sure how broad or specific we're going to address it. Interlock Roofing could improve with the quoting of the work. We were quoted a certain price and once we signed the contract and the installers got here, we were looking at an additional $2000 cost that was associated with the skylights. The skylights were totally visible when the salesperson was here. We were locked in and gave him a deposit of $1300. When the installers came here they said they could not install the roof with the skylights. At this point, we already had a signed contract and paid the deposit. We were already into the transition and had to either spend $2000 or deal with the contract and trying to get our money back. The installers contributed about $600 worth of labor and we were still left with $1400. We didn't get sky lights out of that. Had we installed them we would've been out even more than $2000. That was a minimum fix that resulted in losing the sky lights. I am not satisfied. I took it up with the salesperson and he said too bad, so sad. He was there and looked at the skylights and gave us the price. I would still like to speak with somebody about my issue.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

☆☆☆☆ Strongly disagree
“I don't like to point the finger at Bob, but he missed the whole thing with the sky lights. He should've known about the skylights and pointed that out to us.”

Employees Professionalism

☆☆☆☆ Strongly disagree
“Bob was not professional to the point that he did not identify a minimum of $2000 issue. We would've been out several thousand had we insisted on the skylights.”

Communication

☆☆☆☆ Strongly disagree
“They missed something that was a $3000 or $4000 issue.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree

Problem Resolution

☆☆☆☆ Strongly disagree
“If the problem was the skylight then they did not fix the problem to my satisfaction.”

Schedule

★★★★★ Strongly agree

Likely To Recommend

☆☆☆☆ Strongly disagree
“I cannot recommend them because of a mistake or carelessness of quoting the job. I talked to Bob about this and he said the company would not move. I asked Bob to give us a little break because we were out. I was ready for a fair settlement that would not give us what we had but something we would accept. Bob said they wouldn't move on anything and it was our problem. I can't recommend them even if it's in my financial interest to do so. This is an unresolved issue and we have not decided how to handle this. We did not negotiate with Bob on the price. He seemed very informed and fair. When we called them back when there was a real issue that resulted from their work, we just got shut down. It's an unresolved issue that will prevent us from recommending the company. We're not sure how broad or specific we're going to address it.”

Roof Details

Roof Installation Location: Western Shore, NS

Roof Installation Year: 2017

Roof Age: 8 years, 10 months, 2 days

Review Submitted: 0 years, 0 months, 24 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Tile Red

Local Interlock Roofing Company Near Western Shore

Maritime Metal Roofing Ltd.

Maritime Metal Roofing Ltd. has been protecting Nova Scotia homes since 2007, providing high-performance aluminum roofing systems engineered for the province’s coastal weather. From Halifax to the Annapolis Valley and Cape Breton, our roofs are designed to resist heavy rain, salt air, and high winds while adding lasting beauty and energy efficiency. As Atlantic Canada’s trusted metal roofing experts, we take pride in delivering lifetime protection, professional installation, and a commitment to sustainability that homeowners can rely on for generations.

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