Metal Shingles Ajax, ON Review 🇨🇦 — April 10, 2019 | Interlock®

Ajax, ON

★★★★☆
Chris and Jennifer M. Ajax, ON Review: April 10, 2019 · Completion: March 31, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

The crew and workers are excellent, but the customer service is lacking. I need customer service to step up their game. Interlock Roofing could have improved communication regarding when the workers would be there. We had a good experience with the crew and workers here. It is just the customer service of Interlock Roofing that I have had a problem with.

Detailed Ratings

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★★ Strongly agree

Communication

★☆☆☆☆ Strongly disagree
“I am waiting on Interlock Roofing to call me back a week after completion. I have called Interlock Roofing 3 or 4 times and each time they say they will get back in touch with me, but I have still not received a call.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree
“I have not had a chance to inspect the job thoroughly.”

Clean & Safe

★★★★★ Strongly agree

Professional Completion

★★★★★ Strongly agree

Problem Resolution

★☆☆☆☆ Strongly disagree
“The Interlock Roofing staff has not resolved a broken window issue.”

Schedule

★★★☆☆ Neutral
“Interlock Roofing was not on the schedule, but they were close.”

Likely To Recommend

★★★★☆ Agree
“The crew and workers are excellent, but the customer service is lacking. I need customer service to step up their game.”

Roof Details

Roof Installation Location: Ajax, ON

Roof Installation Year: 2019

Roof Age: 7 years, 2 months, 14 days

Review Submitted: 0 years, 0 months, 10 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Ajax

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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