Metal Shingles Cambridge, ON Review 🇨🇦 — April 6, 2019 | Interlock®

Cambridge, ON

What was involved in this Interlock® Slate roof installation in Cambridge, ON?

Interlock installed an Interlock® Slate system in Musket Grey on a home in Cambridge, ON, completed March 15, 2019. The project covered roughly 51 squares of roofing. Don and Kim H. rated the work 4 out of 5 in an independent survey conducted by GuildQuality on April 6, 2019. Problem Resolution scored 5 out of 5. The installation was carried out by Interlock Roofing. The roof has been in place 7 years and remains under Interlock's lifetime limited warranty.

★★★★☆
Don and Kim H.Cambridge, ONReview: April 6, 2019 · Completion: March 15, 2019
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Communication regarding delivery and schedule. The only other problem was that we had a one man crew and I felt obligated to be on the premises for safety reasons.

This review was collected by GuildQuality, an independent third-party customer-satisfaction survey firm, on April 6, 2019. Interlock does not edit responses or choose which are published. View the original survey response.

Detailed Ratings

Sales Punctuality

★★★★★Strongly agree

Sales Knowledge

★★★★★Strongly agree

Employees Professionalism

★★★★★Strongly agree

Communication

★☆☆☆☆Strongly disagree
“There were changes in the schedule and the only way we had communication was because of my calling in. Even with further delays, still no communication. They left us wondering.”

Installation Crew

★★★★★Strongly agree

Quality Of Materials

★★★★★Strongly agree

Quality Of Workmanship

★★★★★Strongly agree

Clean & Safe

★★★★☆Agree

Professional Completion

★★★★★Strongly agree

Problem Resolution

★★★★★Strongly agree
“With high winds on this property, the membrane blew off on two separate occasions. Jeremy came out on the next day, both times (weekends were involved) and fixed the problem.”

Schedule

★☆☆☆☆Strongly disagree
“We initially were told that installation would begin in November, possibly December. Then we received an email stating that installation would start mid December or possibly early January. On January 8th I called and spoke with Tony. He said the supplies had not left from out west yet but they should arrive by January 18th. From there I received a call on Januart 25th saying that the shingles were here and would be delivered on January 28th. The shingles showed up at 11:00 pm in the middle of a snow storm. Roofing started February 5th and was completed on March 13th.”

Likely To Recommend

★★★★☆Agree

Roof Details

Roof Installation Location: Cambridge, ON

Roof Installation Year: 2019

Roof Age: 7 years, 5 months, 9 days

Review Submitted: 0 years, 0 months, 22 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Musket Grey

Local Interlock Roofing Company Near Cambridge

Interlock Metal Roofing (Ontario) Ltd.

Serving homeowners across Kitchener, Guelph, and nearby cities since 1998, Interlock Metal Roofing (Ontario) Ltd. provides durable, low-maintenance aluminum roofing systems that redefine long-term protection. Each roof is built to withstand snow, rain, and high winds—common in Ontario’s heartland—while boosting home energy efficiency and resale value. With factory-trained installers and a lifetime warranty, we’re proud to deliver roofing solutions that combine sustainability, performance, and timeless design.

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