Metal Shingles Markham, ON Review 🇨🇦 — December 9, 2023 | Interlock®

Markham, ON

★★★★★
Edward and Christine A. Markham, ON Review: December 9, 2023 · Completion: October 19, 2023
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Find my Google review and read about it. Although the project was a success in my opinion, a simple call back or answer to my email, from who I thought was most responsible for installation would have given you a perfect score. There was a breakdown in communication here. Communication workshops for staff to help improve their communication skills may help. Refer to my Google review.

Detailed Ratings

Likely To Recommend

★★★★★ Strongly agree
“Find my Google review and read about it.”

Sales Punctuality

★★★★★ Strongly agree
“Yes, Carter Kniffen was punctual and more. Refer to my Google review.”

Sales Knowledge

★★★★★ Strongly agree
“Carter Kniffen was very knowledgeable and more. Refer to my Google Review.”

Employees Professionalism

★★☆☆☆ Disagree
“When you call the installation manager with questions about the installation you would expect an answer. The only call I recived from Tony L was that materials were being delivered. This makes him an inventory clerk rather than a manager. In my industry, if you have questions about surgery you ask the surgeon, not the anaesthetist that will put you to sleep.”

Communication

★★★★★ Strongly agree
“Communication was effective from 99% of the staff I have communicated with. Sales-Carter 100% Installation team-Melissa 100% Billing- Cheri 100% Installation Manager-Tony L 1% -Thanks for letting me know the materials were being delivered.”

Installation Crew

★★★★★ Strongly agree
“John and his team were amazing. Refer to my Google review.”

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree
“Kudos to John and his team.”

Clean & Safe

★★★★★ Strongly agree
“Kudos to John and his team again.”

Professional Completion

★★★★★ Strongly agree
“Yes. I am overall satisfied with the result.”

Problem Resolution

★★★★★ Strongly agree
“Yes. There were some missing snow guards and the problem was resolved effectively, efficiently, and to my satisfaction. Thank you Carter and John.”

Schedule

★★★★★ Strongly agree
“Yes. It was completed earlier than expected. Thank you Tony L. I'll give you credit for that I guess”

Roof Details

Roof Installation Location: Markham, ON

Roof Installation Year: 2023

Roof Age: 2 years, 7 months, 29 days

Review Submitted: 0 years, 1 month, 20 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Markham

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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