Metal Shingles Nepean, ON Review 🇨🇦 — December 28, 2022 | Interlock®

Nepean, ON

★★★★★
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Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

All I can say is "WOW"! Not only am I extremely impressed with the look, all our neighbours are as well. In addition to the look of the new roof, all the gentlemen and lady we dealt with, from the office staff, to the sales staff, to the field manager and to those on the roof (the installation professionals), were lovely. Dedication, dedication, dedication. Thanks to all for everything! Catherine Our additional requests, especially the removal of the shingles, added a considerable amount of time to the project, which was not a concern for us, as our timeline was somewhat flexible. However, because of these additional hours/days, and the scheduled work days for the installers (i.e., time off), the project "sat" stagnant for a number of days. Better planning regarding man-hours might be a consideration for Interlock Roofing. (Installers did ensure that there were no "open/uncovered" areas on the roof, for the days they were not on-site. For Interlock Roofing (IR): I realize I am in the wrong business! After speaking with a friend (a metal worker), as well as business owners who pay for experienced labour, it appears that IR makes an excellent profit in the aluminum roofing business, after paying for the materials, shipping, labour costs, etc. IR may get more business if they reduce their profit margins on either or both materials and labour. (Example: reduce costs by 20% could lead to 30+% more clients.) I also thing that the cost associated with removing shingles is quite high. I understand that removing shingles is an extra cost for the company, i.e., time for labour to remove the shingles, cover-up of roof should it rain )and then uncovering it to work on it), clean up of the shingles, roofing paper and nails, the disposal of them, etc., but $10k is a little exorbitant. It seems that IR charges such a high rate to remove the shingles so that clients will skip the option to remove the shingles, allowing IR to save time on each project, which in turn allows them to take on more jobs each season. (There still seems to be some controversy as to whether leaving old shingles, roofing paper, ice-shield, etc. on the roof and installing other shingles (metal or asphalt) over to of them is a good idea.) One last thing, a metal roof is not always a selling feature for a home, per the realtors I spoke with before deciding to go ahead with the metal roof, unless of course the new owner gets a 45 year warranty on it, (i.e., the original home owner, which paid to have the metal roof installed, sells the home five years after installing the roof). (Not a criticism, just reality, making home owners (at least the ones we talked to) question the need to put out a small fortune to re-roof their homes in metal.) All this to say, we do love it. Just thought I would share some of the discussions we had and heard of when deciding what material we wanted to use to re-roof our home. Thanks a million and Merry Christmas and Happy New Year.

Detailed Ratings

Likely To Recommend

★★★★★ Strongly agree
“All I can say is "WOW"! Not only am I extremely impressed with the look, all our neighbours are as well. In addition to the look of the new roof, all the gentlemen and lady we dealt with, from the office staff, to the sales staff, to the field manager and to those on the roof (the installation professionals), were lovely. Dedication, dedication, dedication. Thanks to all for everything! Catherine”

Sales Punctuality

★★★★★ Strongly agree

Sales Knowledge

★★★★★ Strongly agree

Employees Professionalism

★★★★ Agree

Communication

★★★★ Agree
“We did have a couple issues where emails were not directed to the correct addresses, but these were accidental/typographical issues.”

Installation Crew

★★★★★ Strongly agree
“The small crew of "two" were well experienced and a pleasure to deal with.”

Quality Of Materials

★★★☆☆ Neutral
“Hard to respond to this question, as I have no knowledge of the quality of the materials used, i.e., I have nothing to compare it to.”

Quality Of Workmanship

★★★★★ Strongly agree
“Again, it looks awesome! (i.e., I assume the quality of the workmanship is great, as the tiles are aligned and none have blown off.)”

Clean & Safe

★★★★★ Strongly agree
“Yes, the installers cleaned up each evening before they left for the day.”

Professional Completion

★★★★★ Strongly agree
“ABSOLUTELY HAPPY WITH THE RESULTS! IT IS LOVELY AND TRULY ADDS TO THE LOOK OF OUR HOME!”

Problem Resolution

★★★★★ Strongly agree
“We had added a few additional requests, such as removal of the shingles as well as extra ice shield, and at first there was some discussion regarding the extra efforts required by the installers. However, the confusion was quickly cleared up and things moved forward promptly.”

Schedule

★★★☆☆ Neutral
“I am not sure we had an agreed upon schedule.”

Roof Details

Roof Installation Location: Nepean, ON

Roof Installation Year: 2022

Roof Age: 3 years, 7 months, 22 days

Review Submitted: 0 years, 2 months, 2 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Photos From This Project

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Local Interlock Roofing Company Near Nepean

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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