Metal Shingles Prescott, ON Review 🇨🇦 — April 9, 2019 | Interlock®

Prescott, ON

☆☆☆☆
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Not Barry for certain--but we are happy with the product. I would not put anyone I know in front of Barry. Barry's presentation was excessively long. It was painful to endure. The repetition was ad nauseum. He was like the old time slick salesperson that you want to avoid. But, we had no choice as this was the sales person that was sent to us. We were going to buy your product regardless--we didn't need the painful sales presentation. We have another house that needs a roof, but we won't sign another contract with Barry. Barry quoted the job with replacement of fascia on our 150 year old frame house. At the time of installation the crew was not able to replace this specialty molding. When we asked Barry what he was going to do about fulfilling this part of the contract he became very aggressive and stated that that was put in the contract to "be nice" to us. You would think that after his claims of being in the business for so many years, that he might know something about replacing this sort of trim and how it requires specialized trim--not off the rack stuff. We had to source a carpenter, get a quote and arrange for installation at a later date. This was and remains an inconvenience.In the end, I'm not surprised that Barry responded in this manner as he just comes off as a slick, fast talking sales guy that will try and get out of any tight situation and can't be trusted. It was an all around poor experience. He is not a good representative of your company and product. Also--as a side note--having you advertise your roof for 6 weeks might actually do your company a dis-service in this case as many people have asked us why the roof took so long to install. I'm sure people are wondering why they would ever hire Interlock to install a roof when it took them 6 weeks!

Detailed Ratings

Sales Punctuality

★★★★ Agree

Sales Knowledge

★★★★ Agree

Employees Professionalism

★★★★ Agree
“I would recommend that you find some alternate form of payment. Cheques are obsolete. I don't even have personal cheques. Payment could be done electronically (payee at banks, e-transfer) or by credit card. It really was a huge inconvenience to pay by cheque--I had to use my business account which isn't cool.”

Communication

★★★☆☆ Neutral

Installation Crew

★★★★ Agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★☆☆ Neutral
“when the crew moved over to the east side of the house and set up in our driveway they dropped a nail and it ended up puncturing a tire in one of of vehicles.The crew badly trampled our hedge. They could have walked around the hedge, but they chose to walk over it.”

Professional Completion

★★★★★ Strongly agree

Problem Resolution

★★★★★ Strongly agree

Schedule

★★★★ Agree
“we had no schedule for installation---which we understood at the time of contracting--but the job took 6 weeks to complete which was much longer than estimated--they would disappear for days at a time”

Likely To Recommend

☆☆☆☆ Strongly disagree
“Not Barry for certain--but we are happy with the product. I would not put anyone I know in front of Barry.”

Roof Details

Roof Installation Location: Prescott, ON

Roof Installation Year: 2019

Roof Age: 7 years, 2 months, 27 days

Review Submitted: 0 years, 0 months, 19 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Deep Charcoal

Local Interlock Roofing Company Near Prescott

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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