Metal Shingles Richmond, ON Review 🇨🇦 — November 3, 2014 | Interlock®

Richmond, ON

★★★★
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

I would recommend Interlock's product to a friend. I am happy with the product. When we had negotiated with the salesman about the ventilating system for the roof, he recommended a certain solution for how the attic area would be ventilated. When John showed up, he said we could not do that and that it would not work. John and Barry got into a push fight with regards to how to ventilate the attic area. We ended up with a different solution than was promised and I'm assuming it will work. It leaves one with a funny feeling because we were told one thing and then told it would not work. Who is the one who is correct? The product was awesome and the crew was awesome. The foreman on the job could have done better in terms of his managing style and dealing with customers.

Detailed Ratings

Sales Punctuality

★★★☆☆ Neutral
“There was a day when he didn't show up without telling us.”

Sales Knowledge

★★★☆☆ Neutral
“He was not very helpful, but he was knowledgeable.”

Employees Professionalism

★★★★★ Strongly agree

Communication

★★★☆☆ Neutral
“I was disappointed with Barry.”

Installation Crew

★★★★★ Strongly agree

Quality Of Materials

★★★★★ Strongly agree

Quality Of Workmanship

★★★★★ Strongly agree

Clean & Safe

★★★★ Agree

Professional Completion

★★★★ Agree
“I am disappointed with Barry.”

Problem Resolution

★★☆☆☆ Disagree
“There are a lot of things I am dissatisfied with. Our house is a old home. I asked Barry at the start of the job if I could have some of the tiles when they take them down and he said that wouldn't be a problem and that he would probably take some to. The next day I asked him where he put the tiles and he said there weren't any and walked away. On another occasion when he was conversing with me, my husband came home and then he totally ignored me as if I knew nothing. He was also very rude to his son in terms of telling him what to do and yelling and cursing at him. I was shocked to hear him use the f word on my property.”

Schedule

★★★★★ Strongly agree

Likely To Recommend

★★★★ Agree
“I would recommend Interlock's product to a friend. I am happy with the product.”

Roof Details

Roof Installation Location: Richmond, ON

Roof Installation Year: 2014

Roof Age: 11 years, 9 months, 27 days

Review Submitted: 0 years, 2 months, 16 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Richmond

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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