Metal Shingles Rockwood, ON Review 🇨🇦 — February 20, 2022 | Interlock®

Rockwood, ON

★☆☆☆☆
Anthony D. Rockwood, ON Review: February 20, 2022 · Completion: December 17, 2021
AI insights
Cleanliness & Site ManagementWork Quality & CraftsmanshipStaff Professionalism & CourtesyMaterials & Product Quality

Knowledge of skylights and communication skills really need to be addressed. Very Disappointing

Detailed Ratings

Likely To Recommend

★☆☆☆☆ Strongly disagree

Sales Punctuality

★★☆☆☆ Disagree
“Bruce did absolutely nothing whenever I had a complaint and NEVER followed up. Seriously bad communication.”

Sales Knowledge

★★☆☆☆ Disagree
“I’m not even sure Bruce even talked to Tony Lupton during this whole ordeal.”

Employees Professionalism

★★★☆☆ Neutral
“In front of my face but as I turned away they always had a comment in a language I didn’t understand.”

Communication

★☆☆☆☆ Strongly disagree
“Absolutely no communication leading up to or during the installation.”

Installation Crew

★★☆☆☆ Disagree
“Not even close. They were using my 24’ ladder and at one point of the installation they asked me if they could use my jig saw and even asked me how to adjust the tilt on the blade. What a joke!”

Quality Of Materials

★☆☆☆☆ Strongly disagree
“I have dents on the sky light pan kits. The flashing from the solarium roof to the main house looks like it’s been cut with a hand saw. Silicone EVERYWHERE!!! I’m very concerned about rain penetrating in a matter of one year from now.”

Quality Of Workmanship

★☆☆☆☆ Strongly disagree
“The installation team was very unsure on how to install the skylights. They were forcing the window frame over top of the 2x4 curbs and I’ve recently noticed that one possibility 2 of the 6 skylights are not even on level leading me to believe it’s not even installed correctly.”

Clean & Safe

★★☆☆☆ Disagree
“No safety equipment used such as harnesses. Eye protection for as never used. Metal bits are still in my eves and I have picked up aluminum screws off the ground where my dog plays.”

Professional Completion

★☆☆☆☆ Strongly disagree
“I wish I never used interlock. I have already recommended to a neighbour to use a local company that I should have used.”

Problem Resolution

★☆☆☆☆ Strongly disagree
“The service manager should have come to my residence to address my concerns but he didn’t. He has not communication skills and clearly doesn’t care. He should be reprimanded and/or dismissed.”

Schedule

★☆☆☆☆ Strongly disagree
“No. Installation was 3 months late and they blamed that on the fact that they couldn’t get my skylights in a timely manner…I definitely don’t buy that as I contacted the skylight supplier. I took just over a month to finish my house. No excuses or communication why they weee not at my house on days that were fine to work. More than once the crew didn’t show up until 11am and left a 2pm”

Roof Details

Roof Installation Location: Rockwood, ON

Roof Installation Year: 2021

Roof Age: 4 years, 5 months, 28 days

Review Submitted: 0 years, 2 months, 3 days after completion date

Roof System: Interlock® Slate Metal Roofing

Roof Color: Black

Local Interlock Roofing Company Near Rockwood

Interlock Metal Roofing (Ontario) Ltd.

Interlock Metal Roofing (Ontario) Ltd. has been protecting homes across the Greater Toronto Area and South-Central Ontario since 1998, offering premium aluminum roofing systems built for urban and suburban lifestyles. From Oakville and Mississauga to Markham and Barrie, our roofs combine elegant design with lifetime performance—resisting corrosion, high winds, and year-round weather extremes. Trusted for quality, durability, and sustainability, Interlock roofs deliver beauty and peace of mind for homeowners seeking a long-term investment.

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