The roof has been fine; we have no issues

1/5

Critical: Professionalism, Responsiveness

My husband and I purchased a home with an existing Interlock roof from his parents this past year. The roof has been fine, we have no issues. However, we are looking to add an addition to our home and because interlock requires their staff to perform all work on the roof because of the warranty we contacted them regarding this. My husband has attempted to reach Interlock for the past 1-2 months with out any call back from anyone. He just keeps getting the front desk secretary that answers the phone and takes the message. He has even requested to speak with the supervisor of the Sharon branch, but again with no call back. I have never experienced such a terrible customer service experience from a company. I do not recommend pursuing a metal roof with Interlock for the fear that if you had a problem with your roof, you may not get in touch with anyone to repair it. If you do proceed with Interlock, prepare yourself to have to call them multiple times per day every day.

Update: I received a call back from Interlock today after receiving my google review. Thankfully, they have begun to work on my outstanding issue.

Service: Roof installation

Meghan L.
Harrisville, RI

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I can't tell you how happy I am I made this investment

5/5

Even though I have only had my new roof for one week, I don’t feel it’s too soon to tell you how much I love it. It looks so neat and professional. My neighbors are all going crazy over it! It has made a big hit in my neighborhood.
The workers who installed the roof were professional, courteous, hard workers, and extremely neat. Sometimes big home improvements can be very stressful. This was stress-free.

Also, I have to say last night it rained so hard, but I did not hear a thing. I can’t tell you how happy I am I made this investment,
Paul Curtis was a pleasure to work with, a true professional. I would definitely recommend your company and Paul to others. In addition, I had the pleasure of speaking with Paul McAllister. Who was also professional and courteous.

Lorraine Ferri
Cranston, RI

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People walking and driving by are amazed at the difference

Newberg, Oregon

5/5

May 4, 2016

We are very pleased with our new Interlock roof. The installation happened on time and went up very quickly. The installers were amazing; working through all kinds of weather conditions. They went over and above duty in cleaning up after themselves.

We have had lots of compliments on how the roof looks now. People walking and driving by are amazed at the difference.

The warranty is reassuring.

Thank you for offering this product.

Sincerely,
John and Joyce G.
Newberg, OR

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I am anticipating that I will never have to roof rake my roof again

St. Paul, Minnesota

5/5

Dear Peter,

Wanted to let you know how pleased I am with my new Interlock roof.

It looks terrific and I am anticipating that I will never have to roof rake my roof again now that your product has been installed. My house is small, a 3-bedroom rambler, but the visual impact the Interlock roof has added makes it look like a castle!

All of the contact I have had with your personnel from yourself, to the lead foreman on the job and the men doing the install was pleasant and professional. The cleanup after the job was done was great and it only took 1-1/2 days for a complete tear off to complete the installation.

Please use this letter as a personal recommendation for your company and your product.

Thanks and regards,
Barbara W.
St. Paul, MN 55119

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I would do a commercial for them free to endorse their work and product!

5/5

From the start to finish, we loved their work and communication. There were no nails, metal bits, or excessive noise. They listened to all questions and addressed our concerns. They were careful to make no promise of a start date that they could not fulfill. The rain this year made it hard to predict! I would do a commercial for them free to endorse their work and product!

Davis B.

It's now been through 2 Minnesota winters, a hailstorm, and several rain deluges

White Bear Lake, Minnesota

5/5

Dear Peter,

We remain delighted with our new Interlock roof. It’s now been through 2 Minnesota winters, a hailstorm, and several rain deluges and is still the top-notch performer that you said it would be.

Thank you for your and Interlock’s integrity throughout the sale, installation, and service of our roofing project. We remain convinced that Interlock is indeed “the Midwest’s Best Roof”.

Sincerely, Mary & Max H.
White Bear Lake, MN 55110

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Sizeable discount on our homeowners' insurance because of the roof's resistance to fire

Roseville, Minnesota

5/5

Dear Peter,

Installing the Interlock roof on our home has completely transformed and improved our home’s appearance. The installation of the roof along with the greatly improved flashings have made a great difference. Because of that, our stucco was able to match our home so we look like new.

An improvement I didn’t expect was the change in temperature of our second floor. Usually unbearable hot on a 90-degree day. It’s now 10-15 degree cooler and livable.

We also received a sizeable discount on our homeowners’ insurance because of the roof’s resistance to fire.

We’re sure that having to “Never roof again” will help us sell our house should that be necessary.

Thank you from two satisfied customers.

Sincerely,
Philip and Myra T.
Roseville, MN 55113

Guildquality Review

Enjoying the roof through the winter winds and rain and hail of the Pacific Northwest

Damascus, Oregon

5/5

To the Interlock Corporation, What can you say about a home improvement experience such as replacing the roof on your house?

From the first contact to the completion of the project it was the most enjoyable experience a person can have when dealing with a large commercial company. From the initial non-high pressure, very informative sales contact from a Home and Garden show to the friendly, efficient and respectful installers to the final personal contact to make sure we were satisfied with the results and that we were enjoying our new roof.

The application and quality of the materials are beyond expectations. We have been enjoying the roof through the winter winds and rain and hail of the Pacific Northwest. Everyone asks if it is noisy and tinny when it rains. We reply “of course not! “ It is even quieter than the comp roof we just replaced. We ordered the deep charcoal grey slate. After the rain while still wet the roof shines and glistens like real slate. It is a welcoming sight compared to the dull comp roofs of our neighbors.

Shortly after installation, there was a wedding up the road from us. We heard from a friend who attended that our roof was the hot topic of discussion since everyone had to drive by our house to reach the wedding. We get many compliments from people who drive by.

The installers, while being friendly, are very proud of their workmanship and we liked the fact that they kept referring to the roof as “their roof”. Hard working and diligent to the task, they were attentive to every detail. The best onsite reps Interlock could ever have. They were proud of the many years of service working for the company and that fact too lends itself to efficient communication and workflow. The install happened during the summer during some of the hottest days on record. The installers measured their days, coming early, resting during the hottest times and returning during the coolness of the evenings. Doing what needed to be done to get the job done.

While more expensive than traditional comp roofs up front, the fact that we never have to replace the roof during our lifetime is well worth it. This house is our forever house and the best part of our new roof is the fact that my husband will never have to climb up a ladder to clean off the moss that grows so well here in the wet but green northwest. After much investigation and consideration of other metal roofing products on the market, we highly recommend a metal roof, specifically one by Interlock.

Sincerely,
Rev. Rockne and Suzanne S.
Damascus, OR

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We thank you for providing such a quality product and installation which we look to receive years of permanent protection from the elements

Portland, Oregon

5/5

We thank you for providing such a quality product and installation which we look to receive years of permanent protection from the elements.  The installation process went very well with a very professional and courteous crew of installers.  Having dealt with a number of home improvements, including a kitchen and bathroom remodel, we appreciate the level of service the crew provided, especially providing very good communication with us.

If you need further follow up, please feel free to contact us.  Already we have had a number of people in the neighborhood stop when we are in the yard to inquire about the roof.  We are in a high-pedestrian traffic area, given the proximity of the business district, schools, transit, and other services. Based on our first impressions, we have told them we are pleased with how well the installation went and foresee the benefit of this roof for us.

Hopefully, our reference will guide people to inquire directly with your company.

Sincerely,
Patrick
Portland, OR

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It's a more environmentally sound solution by keeping my home cooler in the summer

Hillsboro, Oregon

5/5

I was initially apprehensive about the higher upfront cost of Interlock when compared to a basic composite shingle replacement, but three factors swayed me to give Interlock my business.

First, the engineering behind the product is quite impressive. By that, I mean the way the panels interlock to form a tight durable roof.

Second, the roof looks great and will look the same for decades to come.

Third, it’s a more environmentally sound solution by keeping my home cooler in the summer and also by being the last roof replacement the house will need.

I have to the say the installation crew was top notch. They completed the job from tear off to done in just over two days and left the gutters and yard cleaner than they found them.  Admittedly my roof is small and fairly simple but to knock it out in two days during the triple-digit heat, that earned them my respect. All in all, I’d say I’m very happy with my new roof and the overall experience of working with Interlock.

Sincerely,
Ben Shinen
Hillsboro, OR

Guildquality Review

Black Interlock Slate Roof: The Perfect Weather-Resistant Choice for Hillsboro Homes

Hillsboro, Oregon

5/5

Kay, a homeowner in Hillsboro, Oregon, recently enhanced her residence with a Black Interlock Slate roof, installed by Interlock Metal Roofing. Hillsboro is located approximately 60 miles from the Pacific Ocean and is nestled in the Tualatin Valley, surrounded by the Coast Range to the west and the Cascade Range to the east. This region experiences a temperate maritime climate, characterized by wet winters and dry summers, with average annual precipitation around 40 inches.

Given the area’s variable weather conditions, including potential heavy rainfall and occasional high winds, the Interlock Lifetime Roofing System was an ideal choice for Kay’s home. Its durable, weather-resistant design ensures long-lasting protection against Hillsboro’s diverse climate, providing peace of mind and reducing maintenance needs.

Kay expressed her satisfaction with the project, stating:

“Our Interlock roof was the best homeowner decision we have ever made.”

This installation not only enhances the aesthetic appeal of Kay’s home but also offers reliable, weather-resistant protection, making it a perfect fit for Hillsboro’s climate.

Kay M.
Hillsboro, OR

Most are amazed at how the new roof enhances the look of a 1935 Craftsman home

Marion, South Cariolina

5/5

American Waste picked up the dumpster yesterday afternoon. Santiago and his crew did a great job under really adverse conditions. The weather was cold and working conditions generally miserable, but they were troopers and did a great job – Barbara and I really appreciate their effort. We’ve had numerous comments on the Interlock slate roof – all of them extremely positive. Most are amazed at how the new roof enhances the look of a 1935 Craftsman home. Great job!

Sincerely,
Wayne and Barbara M.
Marion, SC

Guildquality Review

Making our house look so nice - like brand new!

Salem, Oregon

5/5

To Interlock Roofing:

We just had our house installed with a new metal roof from Interlock Roofing, and I was thoroughly pleased with the entire experience.  That is a tall order in this day and age if you have had any dealings with contractors.  The entire staff was excellent, from the first contact with Mike and Ross, who were very patient with my wife and me as we tried to pick out a color and type of roof from so many different choices.  I appreciated their gentleness and show of concern for the decision.  These two are a great team and have a lot of experience to bring to us.

The installers were excellent as well, and we asked questions of them and they took the time to answer all of our concerns with kindness and showed they were very experienced in installing roofs.  The interesting thing was ALL of the debris around the house that accumulates with a new roof, tiny pieces, large pieces, all were taken care of in the cleanup at the end and the area was spotless!  I even looked for any piece left behind, but there was none!

The end result is a beautiful roof that my wife and I are both impressed with, making our house look so nice – like brand new!  We are amazed.

Thank you all for a wonderful experience, and we look forward to a roof that will last 50 plus years, which by the way is longer than I plan on being around!  Thanks too, for being such a great group of people to work with, providing a very pleasant experience.

Sincerely,
Lyn J.
Salem, OR

Guildquality Review

Torrential rains and winds exceeding 50 mph

Bremerton, Washington

5/5

We had the Interlock Roof installed in November of 2015 since then we have had some torrential rains and winds exceeding 50 mph.  The roof has weathered the storms and is just as sound as the day the workers completed the installation.  We are extremely pleased with the roof and the appearance of the roof.  We are also very pleased that we chose the Interlock roof, both for the appearance and the wear ability of the product.  It is a huge relief for us to know that this is the final roof we will ever have to put on our house and that the product is backed by a lifetime warranty.

Your roofing specialists that installed the roof were very professional, considerate, and thorough in their work.  The property was cleaned and checked when the installation was complete.  They promptly addressed any concerns we had and insured we were totally satisfied prior to completing the project.  The entire crew deserves a hearty well done.

Sincerely,
Robert and Susan B.
Bremerton, WA

Guildquality Review

It is quiet even in the worst rain storm and best of all, it will be the last roof that this house will ever need

5/5

February 14, 2016

We first learned about Interlock Roofing when researching roofing options on the internet. We became interested in a metal roof due to our constant problems with moss and fir needles. We went to the September 2015 Home and Garden Show to learn more. Interlock had a great display at the show and the representative cleared up some questions we had. We scheduled an appointment and within a week Ross and Mike came out and explained their product to us. They brought samples of the different styles and colors of their materials and thoroughly explained how their system worked. They even brought a collection of pictures from previous houses so we could decide the best look for our house. As they were measuring the roof, we watched a video on their company and all of the materials and guarantees they provide. We were impressed by their knowledge and experience.

The installation only took about three days. Vladimir and Greg, our installers, were very friendly and worked diligently. They took the time to explain what they were going to do and how they were going to do it. Their craftsmanship really shows on the finished roof! We were extremely impressed when they were waiting on one piece of flashing to be in stock and Vladimir drove all the way from Seattle to install the finishing piece. We can tell they take pride in the work.

We ended up with a beautiful roof and several people have stopped to ask about our roof. We had received many compliments on how the style complements our home. Now that we have lived with it for a few months, we are not disappointed with our choice. It looks great, there is no moss, and the fir needles rinse off with the rain. It is quiet even in the worst rain storm and best of all, it will be the last roof that this house will ever need. We will likely save energy costs this summer and will greatly reduce, or eliminate altogether, ever having to go on the roof again.

We highly recommend Interlock Roofing to anyone looking for a forever roof that looks great. All of the people that we dealt with were very knowledgeable and informative. They were easy to talk to and there was never a high-pressure sales pitch. We wouldn’t hesitate to recommend them or talk to anyone about our very good experience.

Sincerely,
Curt and Ann C.
Oregon, City, OR

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